Auto-Owners does not disclose how long subrogation usually takes, since it varies by state and incident. Across the industry, subrogation takes six months, on average, though it can take longer for severe accidents, especially those involving injuries or disputed fault.
Auto-Owners subrogation is the process through which the company tries to recover money it paid for a claim from the at-fault driver’s insurance provider. If Auto-Owners subrogation succeeds, the policyholder will receive a refund for some or all of their deductible.
Factors Affecting How Long Auto-Owners Subrogation Takes
State laws: Most states require claims to be paid within 25-45 days, though some allow up to 75 days or do not have a specific timeframe.
The complexity of a claim: Subrogation after a serious, multi-vehicle accident generally takes longer than it would for a minor crash.
Whether there are injuries: Accidents involving injuries take longer to subrogate than wrecks that only result in property damage.
Fault determination: Subrogation will go faster if fault is discovered or admitted quickly, whereas disputes over fault can cause delays.
For more information, check out WalletHub’s guide to subrogation.
An example of subrogation is when a car insurance company pays out a claim to a policyholder before fault is determined and then attempts to recover their costs from the other driver. Subrogation is the legal process by which insurers receive compensation from an at-fault party. Subrogation also happens with business/general-liability insurance.… read full answer
Simple Example of Subrogation in Car Insurance
Driver A hits Driver B, who did nothing wrong. Driver B files a claim with her own collision insurance, pays her deductible, and receives a check for the covered amount. Since Driver A was at fault, Driver B’s insurer begins subrogation with Driver A’s insurer in order to recover money equivalent to the amount of the claim and deductible.
In this scenario, fault might take weeks or months to determine, depending on whether Driver A admits wrongdoing. However, Driver B benefits from subrogation because she can receive a claim payout immediately, without waiting for Driver A’s insurance company to pay for the damage once fault is eventually decided.
Examples of Subrogation for Common Situations
At-Fault Driver Is Uninsured
If you are in an accident and the other driver is at fault but not insured, you may be able to cover your expenses using your own collision or uninsured motorist insurance. Your insurance company may subsequently sue the uninsured driver directly for reimbursement of the claim costs and your deductible. Since they’re suing an individual, not negotiating with an insurance company, this can be a longer process that’s less likely to recover funds.
Both Drivers Are At Fault
An example of an accident where both drivers are at fault would be if you accelerated into an intersection and the light turned red before you cleared it, and, at the same time, another driver ran a red light and hit you, causing $10,000 worth of damage. While both drivers’ insurance companies investigate the accident, you can file a claim with your collision insurance for the $10,000 of damage and pay a $1,000 deductible.
If the investigation determines that the other driver is 60% at fault and you are only 40% at fault, you and your insurer may be able to recover part of your $10,000 collision claim costs, depending on the laws of your state. Generally, because you were found to be 40% at fault, you can only recoup 60% of the costs you and your insurance company paid for the claim. That means your insurance company will try to recover $6,000 of the original claim, and you’d receive $600 of your original $1,000 deductible.
If another driver is at fault in an accident that causes $10,000 worth of damage, and your insurance company can only recover 50 percent of the loss ($5,000), this is considered a partial recovery. The partially recovered funds will be divided between you and your insurance company to reflect the percentages of money paid to repair your car.
If you paid only 10% of the total claim, or your $1,000 deductible, and your insurance company paid 90%, or the remaining $9,000 of the total claim, any recovered funds will be divided based on the ratio of your payment versus your insurance company’s payment. With a partial recovery of $5,000, you’d receive $500, while your insurance company would receive $4,500.
No, you do not have to pay subrogation if you have car insurance. Subrogation is when an insurance company recovers money that they paid out in a claim when their policyholder was not at fault, and if the drivers involved are insured, the process of subrogation will take place between their insurance companies. If the at-fault driver was uninsured, however, the other driver’s insurance company might attempt to make them pay for the damage out of pocket through the subrogation process.… read full answer
In other words, the only time you might need to pay as a result of subrogation is when you don’t have enough insurance coverage. And even then, if you choose to not pay a subrogation claim, the insurer will continue to mail requests for reimbursement or might decide to take legal action.
Subrogation Payment Example
Driver A rear ends Driver B. Driver B files a claim with their own collision insurance, pays their deductible, and receives a payout from their own insurance company, Insurer B.
Insurer B doesn’t want to pay for the damage caused by someone else, so they begin the process of subrogation with Driver A’s insurance company to recover the deductible and claim amount.
How the Subrogation Process Works
If you receive a letter of subrogation from another insurer, you should immediately let your own insurance company know. Car insurance companies have lawyers, subrogation adjusters, and other experts who will handle the demand and let you know if they need any information from you.
If you do not have insurance, a letter of subrogation is a sign that you might need to hire a lawyer. In this case, the other driver’s insurer will likely pursue a settlement or even litigation against you. Individual cases vary, so legal representation can help you determine whether you need to pay subrogation.
For more information, check out WalletHub’s guide to subrogation.
Yes, Auto-Owners will pay for windshield replacement or repair services for customers who have comprehensive coverage, though a deductible will apply unless state laws or policy details say otherwise. Comprehensive insurance from Auto-Owners covers windshields damaged by weather, vandalism and theft, among other things.
In some states, specific laws govern whether customers will need to pay their deductible for windshield repairs or replacement. For instance, in Florida, Kentucky, and South Carolina, insurers cannot charge a deductible for windshield repairs or replacement. Additionally, insurance companies in Arizona, Connecticut, Massachusetts, Minnesota and New York must offer a "full glass coverage" policy that allows customers to choose a $0 deductible for glass repairs.… read full answer
On the other hand, if the windshield was damaged in an accident and the policyholder was at-fault, Auto-Owners customers can file a collision claim, though their exact policy details will determine if they need to pay a collision deductible. And if the policyholder was not at-fault, the at-fault driver’s liability insurance should cover the damage without a deductible.
If you’re not sure whether you will need to pay a deductible for windshield replacement, you can check your policy details or call Auto-Owners’s customer service line at 1 (800) 346-0346. To file a claim for windshield repair or replacement, you can use Auto-Owners’s claims phone number.
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