Delaney Simchuk, Car Insurance Writer
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Yes, you can cancel American Family insurance at any time by calling 1-833-381-1155 and either canceling your coverage immediately or setting a cancellation date for the future. Just make sure you have a new policy in place or you sell your vehicle before canceling so you don’t face penalties for driving without insurance.
How to Cancel Your American Family Policy
- Prepare the necessary information. Before contacting American Family, make sure you have your policy details available. You will likely be asked for your driver’s license number, policy number, and SSN.
- Contact your insurer. The easiest way to cancel your American Family policy is usually to call customer service at 1-833-381-1155. You can also cancel your policy by writing a letter that includes your name, policy number, and the date you want your policy to end. Sign, date, and mail your letter to: American Family Insurance / 6000 American Parkway / Madison, WI 53783, or visiting your nearest American Family insurance office and speaking with an agent. Again, you may do this at any time during your policy period. You do not have to wait until the policy renewal date.
- Possibly receive a refund. If you are canceling your insurance coverage mid-policy, American Family may refund you for any unused coverage.
- Confirm cancellation. Once your policy has been canceled, you should receive a confirmation via email or mail. If you do not receive confirmation within 7-10 business days of canceling your policy, you should call American Family.
To learn more, check out reviews and key information about American Family on WalletHub.
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