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Yes, CarShield really pays for covered repairs to your vehicle, as long as you have an active CarShield vehicle service contract. The exact kinds of repairs CarShield will pay for depend on the specific service contract you choose.
Why Some People Wonder Whether CarShield Really Pays
CarShield has a D rating with the Better Business Bureau (BBB) for allegedly failing to pay claims and other customer service issues. In 2020, CarShield filed a lawsuit against the BBB alleging bias against CarShield after the BBB shifted to an A-F grading system. CarShield claimed that the new system was designed to drive BBB website traffic and to encourage businesses to buy BBB memberships. CarShield does not pay for a BBB membership and alleges that the BBB enforces a moving standard, making a better grade impossible.
Why You Might Still Consider CarShield
The total number of BBB complaints filed against CarShield represent a relatively small portion of the 1 million contracts they claim to have sold. Plus, it is a well-known, fairly affordable company with a 4.2 average user rating on WalletHub. Thus, you should just make sure you understand everything a CarShield plan does and does not cover before purchasing one.
For more information about CarShield and its competitors, check out WalletHub’s guide to the best extended car warranties.
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