Does Progressive pay out claims?

Question

Progressive does not have a set time limit for filing claims and is unlikely to deny a claim based on late notice. Progressive usually resolves claims in 7 to 14 days and will only deny a claim for late notice if it’s possible to prove the delay was unreasonable or compromised Progressive’s ability to investigate the claim.… read full answer

Most insurance policies say that an accident should be reported “promptly.” Reporting accidents as soon as possible helps ensure that all important details are recorded. However, after you report your accident, you do not immediately have to file a claim. Different states have different laws that govern how long residents have to file auto insurance claims, usually giving drivers between 1 and 3 years.

Progressive allows you to file a claim using the company’s mobile app, online, or by phone. Representatives are available to walk you through the process, if necessary.

show less

Answer 1 · 2022-04-05 14:29:21

WalletHub, Financial Company

@WalletHub • 04/05/22 This answer was first published on 10/22/21 and it was last updated on 04/05/22.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

Permalink Report Abuse

Yes, Progressive does pay out claims when they are supposed to. You can file a claim or view your claim’s status by logging into your Progressive account online or by calling Progressive claims management at 1-800-776-4737.

There is reason for concern, however, as Progressive does not have the best reputation for customer satisfaction. Progressive ranked in the bottom 25% of car insurers in J.D. Power’s latest Auto Claims Satisfaction Study. Further, Progressive received a C grade from the 2021 CRASH Network survey of collision repair professionals—detailing the opinions of repair professionals who see how insurers handle the claims process.

How Progressive’s Claims-Handling Compares to Other Insurers

Insurer	Score Out of 1,000
NJM Insurance Co.	909
Industry Average	872
Progressive	856
National General	815

Source: J.D. Power 2020 U.S. Auto Claims Satisfaction Study

Progressive also has a 1.70 rating from the National Association of Insurance Commissioners (NAIC), meaning it has received more complaints than the average car insurance provider, adjusted for size. NAIC considers 1.0 to be the industry average.

None of this means that Progressive is a bad company overall, but it does mean you should be careful when filing a car insurance claim with them.

To learn more, check out WalletHub’s full Progressive review.

Answer 2

Find Cheap Car Insurance

Use the filters below to be matched with the right companies in your area.

Zip Code

Age

Credit Score

Currently Insured

More

Are you a homeowner or a renter?

Select

Homeowner

Renter

Have you been in an accident in the past 3 years?

Yes No

Do you have a DUI?

Yes No

Do you need SR-22?

Yes No

Does Progressive pay out claims?

WalletHub, Financial Company

How Progressive’s Claims-Handling Compares to Other Insurers

Find Cheap Car Insurance

People also ask

What is the time limit on submitting a claim with Progressive?

How long does it take to get a settlement check from Progressive?

How fast does Progressive pay claims?

Join WalletHub