To get a car insurance refund from Elephant, cancel your Elephant insurance policy, then wait 7-20 days for a refund of your remaining premium, prorated based on the amount of the policy that will go unused. If you originally paid by credit card, you will receive your refund within 7-10 business days. If you paid by checking/ACH, the refund can take up to 20 days.
To cancel your policy, log in to your account online and use the chat feature, or call Elephant customer service at 877-321-2095 to speak with a representative over the phone. Elephant says it always honors refund requests and does not charge a cancellation fee.
To avoid a coverage lapse, which can lead to higher premiums in the future, make sure to get a new policy before canceling your Elephant car insurance.
You can cancel your car insurance at any time by calling the insurance company or by sending a signed cancellation letter if the company requires written notice. If you’re calling to cancel insurance, be sure to have the details of your new policy ready if you’re switching insurers, or a bill of sale if you sold the insured car. Your soon-to-be old insurer might request this information to verify that you will not be … read full answerdriving without insurance.
How to Cancel Your Car Insurance
Call your insurer to inform them that you’re canceling
Send a written cancellation notice if your insurer requires it
Pay any necessary cancellation fees
Ask for confirmation of the cancellation
It’s important to point out that you cannot cancel your insurance simply by stopping your payments. If you just stop paying without notifying your insurer, they will usually assume it was a mistake and continue billing your account. Most car insurance companies have a “grace period” of around 10 days after you stop paying, during which they will continue to insure you. They may even send your unpaid bill from this period to a debt collection agency, lowering your credit score in the process.
Call (800) 842-5075, cancel by mail, or cancel in person
You might need to verify your identity when calling to cancel your car insurance. For instance, USAA suggests having your Social Security number ready. Also, be sure to clarify when your policy will actually be canceled, since some insurers require 30 days’ notice.
But bear in mind that you should only cancel your car insurance if you are switching insurers or will no longer be driving the insured car. If you plan on driving your car only occasionally, you still need insurance. In this case, it’s worth checking if your insurer offers low-mileage discounts.
Refund for Canceling Car Insurance
You should be able to receive a refund for your unused premiums if you are canceling your car insurance mid-policy. However, some insurers will charge a fee for this, often amounting to $50 or 10% of the unused premiums. If you are switching to another insurance company for a lower premium, paying a fee might be worth the long-term cost savings.
How to Cancel Your Car Insurance Without a Lapse in Coverage
It’s important to avoid a lapse in coverage when canceling your car insurance. Going without coverage, even for a legitimate reason, signals to future insurers that you are a higher risk. Drivers with a history of lapsed coverage will be charged higher rates in the future as a result, and might even need to file an SR-22 in some states.
To avoid a lapse in coverage, be sure to buy a new policy that overlaps with the old one by a day or two. You should also notify your lender or lessor of your new policy details if you drive a leased or financed car.
Even if you plan on putting your car in storage, it’s best to maintain comprehensive coverage, since cars in storage are still at risk from natural disasters, vandalism, and damage from animals. And you can still save on your premium, since many insurers offer discounted storage plans, especially if you’re in the military and are being deployed overseas.
Finally, you should follow your state’s directions if you cancel other coverage types. For instance, your state might require you to turn in your license plates or file an affidavit of non-use before canceling the state’s required coverage.
To cancel an Elephant Insurance policy, log in to your account online and use the chat feature or call Elephant customer service at 877-321-2095 to speak with an agent over the phone. The earliest an Elephant insurance cancellation would go into effect is midnight the day the request is made. Customers also have the option to cancel at a future date. Elephant Insurance does not charge a cancellation fee.… read full answer
Elephant Insurance Cancellation Process:
Call 877-321-2095 or login to your account online to connect with an Elephant Insurance agent.
Provide your name, date of birth, address, and the date you wish the policy cancellation to take effect.
Wait for an email confirming your policy’s cancellation. You should receive it shortly after your conversation with the agent.
Receive a refund for the prorated portion of your policy that will not be used.
As Elephant prorates its insurance premiums, it refunds any prepaid days of coverage that would go unused after cancellation. If you paid by credit card, you will receive your refund within 7-10 business days. If you paid by checking/ACH, the refund can take up to 20 days.
Remember, you don’t have to cancel your policy if you are replacing a vehicle. Elephant can update your vehicle information or change the coverage types and limits on your policy. You may also be able to adjust your Elephant insurance policy if the vehicle will be used less for a specified period. However, if you are moving to a different state, you should first check with Elephant Insurance to see if you will have coverage, as Elephant does not offer nationwide coverage. Where applicable, you can update your information by calling an agent or visiting your account page.
Elephant insurance is cheap for drivers who are able to apply multiple discounts to their policies, with savings ranging from 9% to 40%. The company also passes on savings that come from selling insurance directly to consumers online, which eliminates agent commissions. However, while Elephant offers affordable policy options, especially compared to other companies that specialize in high-risk car insurance, there are still other insurance companies with better prices and higher customer satisfaction. Studies done by several groups indicate that Elephant’s prices are generally about average in the six states they serve— Virginia, Maryland, Illinois, Texas, Indiana, and Tennessee.… read full answer
Elephant Insurance writes auto insurance only, but they offer other types of insurance through partnering companies. These include Homesite for home insurance and life insurance, and Dairyland for motorcycle insurance. Elephant offers a bundling discount of up to 9% if you buy multiple policies through them.
The company’s list of discounts for auto insurance is pretty basic. Some discounts are better than those offered by competitors, while others are average. For example, Elephant’s multi-car discount can be up to 39% in some locations, and getting your quote online earns you 15% off your premium. Discounts for good students, safety features, responsible drivers, and paying your premium upfront are run-of-the-mill.
Elephant’s high number of complaints is a cause for concern, however. Elephant receives nearly three times the complaints of the average insurer, according to the National Association of Insurance Commissioners. Problems with filing claims and receiving claim payments get the most complaints. Elephant gets better marks for its quotes process and easy-to-navigate website.
If you live in one of Elephant Insurance’s six states of operation, you might want to get an online quote for comparison. Just be aware that companies like GEICO (another direct-to-consumer company) have more discounts and higher customer satisfaction ratings. And their premiums may be similar.
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