To cancel an Elephant Insurance policy, log in to your account online and use the chat feature or call Elephant customer service at 877-321-2095 to speak with an agent over the phone. The earliest an Elephant insurance cancellation would go into effect is midnight the day the request is made. Customers also have the option to cancel at a future date. Elephant Insurance does not charge a cancellation fee.
Elephant Insurance Cancellation Process:
Call 877-321-2095 or login to your account online to connect with an Elephant Insurance agent.
Provide your name, date of birth, address, and the date you wish the policy cancellation to take effect.
Wait for an email confirming your policy’s cancellation. You should receive it shortly after your conversation with the agent.
Receive a refund for the prorated portion of your policy that will not be used.
As Elephant prorates its insurance premiums, it refunds any prepaid days of coverage that would go unused after cancellation. If you paid by credit card, you will receive your refund within 7-10 business days. If you paid by checking/ACH, the refund can take up to 20 days.
Remember, you don’t have to cancel your policy if you are replacing a vehicle. Elephant can update your vehicle information or change the coverage types and limits on your policy. You may also be able to adjust your Elephant insurance policy if the vehicle will be used less for a specified period. However, if you are moving to a different state, you should first check with Elephant Insurance to see if you will have coverage, as Elephant does not offer nationwide coverage. Where applicable, you can update your information by calling an agent or visiting your account page.
Elephant Insurance offers roadside assistance to drivers in the eight states in which it operates: Maryland, Virginia, Tennessee, Indiana, Illinois, Texas, Ohio and Georgia. But Elephant Insurance provides little information about its roadside assistance coverage online. Drivers have to call customer service to learn that Elephant’s roadside assistance is an optional policy add-on for cars and motorcycles.… read full answer
Elephant’s 24/7 roadside assistance covers towing up to 15 miles, jump-starting, replacing flat tires, locksmithing, and delivering emergency fuel. Elephant covers the first $75 for jump-starting, replacing flat tires, or locksmithing. For emergency fuel delivery, you must pay for 2 gallons of gas from an area gas station. If you are subject to any overage, the dispatcher will tell you beforehand. Your coverage includes 3 roadside assistance events per year, after which you can get roadside assistance on a per-event basis at a discounted price. The phone number for Elephant’s roadside assistance dispatcher is 844-937-5353.
Elephant roadside assistance costs $1 to $10 per month on average, depending on the type of car you drive and what state you live in. Unlike roadside assistance coverage from companies such as Allstate, Elephant requires that you have an auto insurance policy before buying roadside assistance. Elephant, however, does not require you to buy any other type of add-on insurance as a prerequisite for purchasing roadside assistance coverage, unlike companies such as Geico, which also require you to have collision or comprehensive coverage.
To purchase roadside assistance from Elephant Insurance, call the main customer service line (877-218-7865) to speak to an agent. If you have a policy already, you can log in online to add roadside assistance. Regardless, coverage may not take effect on the same day.
Finally, do not confuse Elephant Insurance roadside assistance with Elephant Emergency Roadside – a company unaffiliated with Elephant Insurance that does roadside assistance in Seattle.
You may have anywhere from 2 to 30 days to tell your insurance company that you bought a new car if you are already insured, depending on financing and coverage details. If you don’t have car insurance already, you’ll need to get a new policy before you can legally drive your new car. Most car dealerships require proof of insurance to drive off the lot, so you’ll have to do some planning.… read full answer
Either way, it’s wise to get car insurance quotes for different vehicles before buying one. That way, you’ll have a sense of which make and model is likely to increase or decrease your premium the most. At the very least, it’s something to take into account when picking your new car.
If you have an existing car insurance policy, there are two common grace periods for getting insurance on a new car:
2 to 4 days is common if you are adding a new car to an existing policy. Most car insurance companies will extend coverage to the new car in good faith, since it is usually required to get a loan. Such policies are designed to allow you to drive your new car home and make a call to your insurer quickly thereafter.
7 to 30 days is common if you are replacing a covered vehicle with a new car you purchased outright. In these cases, you can probably expect to have the same level of coverage as before. If you had liability-only coverage on the car you’re replacing, your new car would also have liability-only coverage.
Your policy term will transfer to the new vehicle in most cases, so you won’t have to start over with a new six-month or one-year policy.
If you are financing or leasing a new car, you may also want to consider adding gap insurance to your policy. Gap insurance will help pay the difference between the car’s market value and what you owe on your loan. Although collision coverage will pay fair market value for a totaled car, that may end up being less than you owe if you total your new car right away.
No matter how much time your insurance company gives you to get insurance on a new car, it’s best to reach out as soon as possible. Coverage specifics vary widely depending on state laws, insurance company rules, and individual policy provisions. If you miss a deadline, you could end up driving uninsured, which could result in legal fees, higher car insurance premiums, loss of your driver’s license, and more.
It typically takes approximately two weeks for Elephant Insurance to issue a refund. If it has been longer than that and you haven't received your refund check in the mail, you should call Elephant Insurance Company's customer service line at 1-877-218-7865.
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