The Esurance phone number is 1 (800) 378-7262 for customer support, and customer service representatives are available 6 AM to 12 AM CT, 7 days a week. You can also contact Esurance by emailing customer service, mailing a written request, or visiting a local agent.
How to Contact Esurance
Call 1 (800) 378-7262 to speak with a customer service representative
Go to Esurance’s website and use the chat function
Mail your request to Esurance at Esurance Customer Service / C/O Allstate Insurance Company / PO Box 660637 / Dallas, TX 75266-0637
Speak with an Esurance agent in person if there is one nearby
Exactly what you’re looking to do will determine the best way to contact Esurance. For instance, to file a claim, you can file online or over the phone. However, to cancel your policy with Esurance, you will most likely need to call 1 (800) 378-7262.
Esurance roadside assistance costs about $12 annually, though pricing varies by state, though exact prices may vary depending on the state and the covered vehicles. Esurance roadside assistance is an optional endorsement that customers can add to their car insurance policy and use when they need emergency towing, fuel delivery, and more.… read full answer
Esurance Roadside Assistance Includes:
Towing (to the nearest repair shop)
Esurance roadside assistance is meant to help drivers in need of immediate rescue, but it usually does not pay for the underlying problem, such as engine repairs or a battery that needs replacing. Additionally, the exact number of incidents covered by an Esurance roadside assistance plan will vary by state and policy.
Purchasing roadside assistance from your car insurance company is usually less expensive than a motor club membership from a company such as AAA. However, it might not provide as much coverage. For more information about choosing between roadside assistance options, check out WalletHub’s guide to the best roadside assistance.
No, you cannot cancel your Esurance insurance policy online because Esurance requires all policies to be canceled over the phone (by calling at 1-800-378-7262). Esurance insurance policies can be canceled at any time, with a cancellation fee of about $30 to $50.
To cancel your Esurance policy, prepare the necessary details including your name, address, Social Security number, policy number, and driver’s license number. You may be asked to provide your new policy information if you are switching insurers.
2. Determine When Your Policy Should End
If you are switching insurers, it is best to have a small overlap between your old policy and your new one to avoid having a lapse in coverage. If you are selling your car, make sure your policy does not end before your car is sold.
3. Contact Your Insurer
The easiest way to contact Esurance is to call them at 1-800-378-7262 and cancel your policy with a representative over the phone.
4. Pay Any Cancellation Fees
Esurance does have a cancellation fee, which is typically around 10% of your remaining premium balance or a flat fee between $30–$50. Be prepared to pay your cancellation fee when contacting the company.
5. Confirm Cancellation
You should receive confirmation of your policy being canceled by mail or email. If you do not receive confirmation by the date agreed upon for the policy to end, contact Esurance to verify cancellation.
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