Candace Baker, Car Insurance Writer
@candacebaker
Insurance companies in Pennsylvania have at least 25 days to acknowledge a claim and decide whether or not to pay it. Pennsylvania does not have a specific time frame in which the final payment must be made.
Insurance Claim Timeline in Pennsylvania
- 10 working days to acknowledge the claim and send the policyholder instructions and paperwork, including proof-of-loss forms, which serve as a sworn statement from the policyholder about the scope of the damage or injuries.
- 15 working days to make a decision on the claim after receiving completed proof-of-loss forms.
There are several factors that can affect exactly how long it takes for an insurance company to settle a claim. For example, claims involving serious or multiple injuries take longer to settle. Additionally, poor communication between the driver, insurance company, and insurance adjuster can slow down the process.
Still, you are entitled to an efficient settlement. If you think that your insurance company is violating the law or operating unethically, you can file a “bad faith” lawsuit, which may award you the original settlement amount with added interest and penalties.
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