Yes, Amica is a fairly reliable insurance company. Amica is in an “excellent” financial position to pay claims, according to AM Best, and its claims process has an above-average ranking from J.D. Power. However, Amica has more customer complaints than normal for a company its size, according to the NAIC.
Yes, Amica is a good insurance company, offering car, home and life insurance to people in 49 states. Amica has earned A+ ratings from insurance industry watchdogs like the BBB and A.M. Best, and it has an average user rating of 3.5/5 on WalletHub. Amica does have more customer complaints than average, however, according to the National Association of Insurance Commissioners.… read full answer
Amica Mutual Insurance Company, as it’s officially known, is based in Lincoln, Rhode Island, and it has been in operation since 1907. It currently offers a variety of insurance policies for cars, boats and homes, as well as coverage for pets, special events and small businesses. You can save by bundling Amica Insurance policies, too.
Why Amica Insurance Is a Good Company:
Has been in business since 1907
A+ rating with the Better Business Bureau
A+ rating with A.M. Best
Averages 3.5/5 among user ratings on WalletHub
You can get a free Amica Insurance quote online or by contacting an agent at 1-800-242-6422.
Amica Insurance is rated 3.4 out of 5 by WalletHub’s editors, based on factors such as customer reviews and watchdog-group ratings. For example, Amica has a rating of 1.95 from he National Association of Insurance Commissioners (NAIC), meaning it has more customer complaints than the average insurer its size.
To file a complaint with Amica, call customer service at 800-242-6422 talk to a representative through Amica’s online portal, post about the company on social media or mail a written complaint. Customers can also file a complaint about Amica with the Better Business Bureau or their state’s insurance regulator.
Call Amica. Customers can call Amica at 800-242-6422 to speak with a customer service representative and report the details of their complaint.
File your complaint online. Customers can file a complaint with Amica through the company’s website.
Write Amica a letter. Customers can mail a written complaint to Amica at Amica Corporate Office / 100 Amica Way / Lincoln, RI 02865-1167. They must indicate the specific department the complaint is about in the address, such as car or home insurance.
Tweet. If you can’t get the company’s attention elsewhere, you can tweet @Amica, the company’s official customer service Twitter.
What You Need to File a Complaint With Amica
Your name, address, and phone number
The name of any specific agent/broker
Your policy number
Any relevant claim number
The details of your complaint/concern
Other Ways to File a Complaint Against Amica
Customers can file a complaint against Amica with the Better Business Bureau (BBB) using the Bureau’s online claim submission process. The Better Business Bureau forwards complaints within two days, and customers will be notified of any response from Amica or if they fail to respond.
Lastly, you can write a review of Amica on WalletHub. So, if you're disappointed with any element of Amica’s service, you can rest easy knowing that you have several options for filing a complaint.
WalletHub Answers is a free service that helps consumers access financial information. Information on WalletHub Answers is provided “as is” and should not be considered financial, legal or investment advice. WalletHub is not a financial advisor, law firm, “lawyer referral service,” or a substitute for a financial advisor, attorney, or law firm. You may want to hire a professional before making any decision. WalletHub does not endorse any particular contributors and cannot guarantee the quality or reliability of any information posted. The helpfulness of a financial advisor's answer is not indicative of future advisor performance.
WalletHub members have a wealth of knowledge to share, and we encourage everyone to do so while respecting our content guidelines. This question was posted by WalletHub.
Please keep in mind that editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. In addition, it is not a financial institution’s responsibility to ensure all posts and questions are answered.
Ad Disclosure: Certain offers that appear on this site originate from paying advertisers, and this will be noted on an offer’s details page using the designation "Sponsored", where applicable. Advertising may impact how and where products appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.