Yes. Elephant Insurance is a standard company that offers standard insurance coverage for cars and homes, along with life insurance and umbrella policies for more comprehensive coverage. Elephant Insurance was accredited by the Better Business Bureau (BBB) in 2015, and it currently has an A+ BBB rating.
The NAIC rating for Elephant Insurance has ranged from 5.0 to 8.4 in recent years, however. That means Elephant has a lot more complaints than the average insurance provider. The company is based in Henrico, Virginia, and it has been in business since 2009.
Elephant Insurance Standard Coverage Options:
You can get a free Elephant Insurance quote online or by contacting an agent at 1-844-937-5357.
Elephant Insurance is owned by Admiral Group, plc – one of the United Kingdom’s largest insurance providers. Admiral Group, plc owns four insurance companies, including Elephant Insurance, as well as nine other insurance-related companies, a financial services company and two law firms.
Admiral Group, Plc, is headquartered in Cardiff, England. The company’s address is Tŷ Admiral / David Street / Cardiff / CF10 2EH / United Kingdom. In addition to its UK offices in Cardiff, Swansea and Newport, Admiral Group has offices in the United States, Canada, France, Italy, Spain and India.… read full answer
The fact that Elephant Insurance is owned by Admiral Group is a good thing for the company’s customers. Admiral Group, plc is considered to be very strongly capitalized – with an A+ IFS rating, according to Fitch Ratings. Besides, Elephant is far from the only insurance company that’s owned by another company. For example, Geico is a wholly owned subsidiary of Berkshire Hathaway, and Farmers Insurance is a subsidiary of Zurich Insurance Group.
Elephant Insurance was founded in 2009 and is headquartered in Richmond, Virginia. You can contact Elephant Insurance at 1-877-218-7865.
Elephant insurance is cheap for drivers who are able to apply multiple discounts to their policies, with savings ranging from 9% to 40%. The company also passes on savings that come from selling insurance directly to consumers online, which eliminates agent commissions. However, while Elephant offers affordable policy options, especially compared to other companies that specialize in high-risk car insurance, there are still other insurance companies with better prices and higher customer satisfaction. Studies done by several groups indicate that Elephant’s prices are generally about average in the six states they serve— Virginia, Maryland, Illinois, Texas, Indiana, and Tennessee.… read full answer
Elephant Insurance writes auto insurance only, but they offer other types of insurance through partnering companies. These include Homesite for home insurance and life insurance, and Dairyland for motorcycle insurance. Elephant offers a bundling discount of up to 9% if you buy multiple policies through them.
The company’s list of discounts for auto insurance is pretty basic. Some discounts are better than those offered by competitors, while others are average. For example, Elephant’s multi-car discount can be up to 39% in some locations, and getting your quote online earns you 15% off your premium. Discounts for good students, safety features, responsible drivers, and paying your premium upfront are run-of-the-mill.
Elephant’s high number of complaints is a cause for concern, however. Elephant receives nearly three times the complaints of the average insurer, according to the National Association of Insurance Commissioners. Problems with filing claims and receiving claim payments get the most complaints. Elephant gets better marks for its quotes process and easy-to-navigate website.
If you live in one of Elephant Insurance’s six states of operation, you might want to get an online quote for comparison. Just be aware that companies like GEICO (another direct-to-consumer company) have more discounts and higher customer satisfaction ratings. And their premiums may be similar.
It typically takes approximately two weeks for Elephant Insurance to issue a refund. If it has been longer than that and you haven't received your refund check in the mail, you should call Elephant Insurance Company's customer service line at 1-877-218-7865.
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