Yes, Farmers is a fairly reliable insurance company. Farmers is in a “fair” financial position to pay claims, according to AM Best, and its claims process has an above-average ranking from J.D. Power. However, Farmers has more customer complaints than normal for a company its size, according to the NAIC.
The main Farmers NAIC number is 21628. Farmers’s NAIC number is the five-digit code given by the National Association of Insurance Commissioners (NAIC), which assigns numbers to authorized insurance providers in order to track customer complaints and ethics violations across state lines.
With Farmers’s NAIC number, anyone can learn more about the company’s financial data, the kinds of complaints that have been filed by customers, and any enforcement actions taken against the company. Customers will need Farmers’s NAIC number to report fraud or file an insurance claim, as well.… read full answer
Although the main Farmers NAIC number is 21628, the NAIC has assigned a separate code for each of Farmers’s affiliate companies, which are listed below. You can find the number that applies to your particular policy on your Farmers insurance card.
Farmers NAIC Numbers
Farmers Insurance Company Incorporated
Farmers Insurance Company of AZ
Farmers Insurance Company of ID
Farmers Insurance Company of OR
Farmers Insurance Company of WA
Farmers Insurance Exchange
Farmers Insurance HI Incorporated
Farmers Insurance of Columbus Incorporated
Farmers New Century Insurance Company
Farmers New World Life Insurance Company
Farmers Reins Company
Farmers TX County Mutual Insurance Company
Illinois Farmers Insurance Company
Texas Farmers Insurance Company
Farmers’s NAIC number is not the same thing as the three-digit code assigned by each state’s department of motor vehicles. These numbers, issued by state insurance commissioners, are given to the companies that have been authorized to sell insurance policies in a particular state. However, they are not standardized across state lines, like NAIC numbers are.
Farmers is rated 2.8 out of 5 by WalletHub’s editors, based on factors such as customer reviews and watchdog-group ratings. For example, Farmers has a rating of 1.91 from he National Association of Insurance Commissioners (NAIC), meaning it has more customer complaints than the average insurer its size.
To file a complaint with Farmers, call customer service at 1-888-327-6335 talk to a representative through Farmers’ online portal, post about the company on social media, email the company, or mail a written complaint. Customers can also file a complaint about Farmers with the Better Business Bureau or their state’s insurance regulator… read full answer.
How to File a Complaint With Farmers
Call Farmers. Customers can call Farmers at 1-888-327-6335 to speak with a customer service representative and report the details of their complaint.
File your complaint online. Customers can file a complaint with Farmers through the company’s website.
Write Farmers a letter. Customers can mail a written complaint to Farmers at 6301 Owensmouth Avenue / Woodland Hills, CA 91367. They must indicate the specific department the complaint is about in the address, such as car or home insurance.
Tweet. If you can’t get the company’s attention elsewhere, you can tweet @WeAreFarmers, the company’s official customer service Twitter.
What You Need to File a Complaint With Farmers
Your name, address, and phone number
The name of any specific agent/broker
Your policy number
Any relevant claim number
The details of your complaint/concern
Other Ways to File a Complaint Against Farmers
Customers can file a complaint against Farmers with the Better Business Bureau (BBB) using the Bureau’s online claim submission process. The Better Business Bureau forwards complaints within two days, and customers will be notified of any response from Farmers or if they fail to respond.
Lastly, you can write a review of Farmers on WalletHub. So, if you're disappointed with any element of Farmers’ service, you can rest easy knowing that you have several options for filing a complaint.
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