Yes, Hanover is the same as Citizens Insurance. Hanover Insurance Group purchased Citizens Mutual Insurance Company in 1974, and Hanover continues to use the “Citizens” brand name to sell personal insurance in Michigan.
Hanover and its subsidiaries operate in 29 states, including California, Florida, Georgia, Michigan and New York. Other Hanover subsidiaries include AIX Specialty Insurance, Allmerica Insurance Company, Massachusetts Bay Insurance Company, and NOVA Casualty Company.
You can call Hanover’s customer service department at 508-855-1000 for more information.
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