Kemper is bad at paying claims compared to the average insurance company, according to J.D. Power’s latest claims satisfaction survey. Kemper scored 798 out of 1,000 for their claims process, compared to the industry average of 873 out of 1,000.
How Kemper’s Claims Process Compares to Competitors
Source: J.D. Power Claims Satisfaction Survey, 2022
It takes about 30 days, on average, for an insurer to pay out a claim, but this may vary depending on the circumstances. To ensure that your claim is handled as quickly as possible, be responsive and detailed when answering any questions your insurance company might have. If your claim is taking too long, you can contact your insurer directly or go to your state’s insurance regulator for help.
Kemper is less reliable than the average insurance company. While Kemper’s financial strength is above average, according to AM Best, its claims process and its customer satisfaction are less-than-ideal, according to analysis from J.D. Power and the NAIC.
It usually takes 30 days for insurance to pay out after a car accident. Most car insurance companies try to resolve accident claims as quickly as possible, which typically leads to a payout within a month of a claim being filed. However, it might take longer depending on several factors, including the state, the type of claim being filed, and the severity of damage or injuries.
Some states have specific laws dictating how long...
You could have as little as 30 days to file a car insurance claim, or you could have months or even two to three years. Your policy probably states that you should report an accident or possible claim right away, but reporting an accident is different than filing a claim. After “promptly” reporting, you’ll have some time to file the official claim. Check your policy or contact your insurer directly for exact deadlines.
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