Leif Olson, Car Insurance Writer
@leif_olson_1
Progressive is pretty good at paying claims. Progressive has an A+ score from AM Best for its financial strength, which means it’s well-positioned to pay claims, and it received a score of 861 out of 1,000 in J.D. Power’s latest claims satisfaction study. The industry average is 873 out of 1,000.
How Progressive’s Claims Process Compares to Competitors
Company | Claims Satisfaction Score |
861/1000 | |
882/1000 | |
882/1000 | |
874/1000 | |
798/1000 |
Source: J.D. Power Claims Satisfaction Study, 2022
It takes about 30 days, on average, for an insurer to pay out a claim, but this may vary depending on the circumstances. To ensure that your claim is handled as quickly as possible, be responsive and detailed when answering any questions your insurance company might have. If your claim is taking too long, you can contact your insurer directly or go to your state’s insurance regulator for help.
To learn more about the claims process, check out WalletHub’s guide to car insurance claims.
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