Yes, The Hartford is a reliable insurance company. The Hartford is in an “excellent” financial position to pay claims, according to AM Best, and its claims process has an above-average ranking, according to J.D. Power. The Hartford also has fewer customer complaints than normal for a company its size, according to the NAIC.
The Hartford's main NAIC number is 19682. The Hartford’s NAIC number is the five-digit code given by the National Association of Insurance Commissioners (NAIC), which assigns numbers to authorized insurance providers in order to track customer complaints and ethics violations across state lines.
With The Hartford’s NAIC number, anyone can learn more about the company’s financial data, the kinds of complaints that have been filed by customers, and any enforcement actions taken against the company. Customers will need The Hartford’s NAIC number to report fraud or file an insurance claim, as well.… read full answer
Although The Hartford's main NAIC number is 19682, the NAIC has assigned a separate code for each of The Hartford’s affiliate companies, which are listed below. You can find the number that applies to your particular policy on your insurance card from The Hartford.
Hartford NAIC Numbers
Hartford Accident & Indemnity Company
Hartford Casualty Insurance Company
Hartford Fire Insurance Company
Hartford Insurance Company of IL
Hartford Insurance Company of The Midwest
Hartford Insurance Company of the Southeast
Hartford Life & Accident Insurance Company
Hartford Lloyds Insurance Company
Hartford Underwriters Insurance Company
Property & Casualty Insurance Company of Hartford
The Hartford’s NAIC number is not the same thing as the three-digit code assigned by each state’s department of motor vehicles. These numbers, issued by state insurance commissioners, are given to the companies that have been authorized to sell insurance policies in a particular state. However, they are not standardized across state lines, like NAIC numbers are.
The Hartford is rated 3.1 out of 5 by WalletHub’s editors, based on factors such as customer reviews and watchdog-group ratings. For example, The Hartford has a rating of 0.36 from he National Association of Insurance Commissioners (NAIC), meaning it has fewer customer complaints than the average insurer its size.
To file a complaint with The Hartford, call customer service at 877-896-9320 talk to a representative through The Hartford’s online customer complaint form, post about the company on social media or mail a written complaint. Customers can also file a complaint about The Hartford with the Better Business Bureau or their … read full answerstate’s insurance regulator.
How to File a Complaint With The Hartford
Call The Hartford. Customers can call The Hartford at 877-896-9320 to speak with a customer service representative and report the details of their complaint.
File your complaint online. Customers can file a complaint with The Hartford through the company’s website.
Write The Hartford a letter. Customers can mail a written complaint to The Hartford at The Hartford Personal Lines / P.O. Box 14219 / Lexington, KY 40512. They must indicate the specific department the complaint is about in the address, such as car or home insurance.
Tweet. If you can’t get the company’s attention elsewhere, you can tweet @TheHartford, the company’s official customer service Twitter.
What You Need to File a Complaint With The Hartford
Your name, address, and phone number
The name of any specific agent/broker
Your policy number
Any relevant claim number
The details of your complaint/concern
Other Ways to File a Complaint Against The Hartford
Customers can file a complaint against The Hartford with the Better Business Bureau (BBB) using the Bureau’s online claim submission process. The Better Business Bureau forwards complaints within two days, and customers will be notified of any response from The Hartford or if they fail to respond.
Lastly, you can write a review of The Hartford on WalletHub. So, if you're disappointed with any element of The Hartford’s service, you can rest easy knowing that you have several options for filing a complaint.
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