File a complaint with theBetter Business Bureau (BBB). Use the Bureau’s online claim submission process to file your claim. The Better Business Bureau forwards complaints within two days, and customers will be notified of any response from State Farm or if they fail to respond.
Submit a formal complain to your state’s insurance regulator. Click here to find the database of the state insurance departments. Select your state and complete the online consumer complaint form.
Write a review on WalletHub. State Farm customers can voice their opinion by going to State Farm’s profile on WalletHub and clicking “Write a Review.” At the very least, this will help other consumers thinking about doing business with the company.
Complain on social media. Use whatever social media platforms you have to your advantage. This can help build awareness for your issue, including from State Farm. If you have the ability to contact the company directly via social media, that’s a good idea too.
What You Need to File a Complaint About State Farm With Regulators
Your name, address, and phone number
The name of any specific agent/broker
Your policy number
Any relevant claim number
The details of your complaint/concern
So, if you're disappointed with any element of State Farm’s service, you can rest easy knowing that you have several options for filing a complaint.
To cancel State Farm insurance, the policyholder must call 800-STATEFARM, mail a cancellation letter, or cancel at a local State Farm office. You will need to provide basic information about yourself, your State Farm policy number, and the date you would like your policy to end. State Farm may also ask for the details of your new car insurance policy to verify you won’t be … read full answerdriving without insurance.
How to Cancel State Farm Insurance Policies
Cancel by phone by calling your agent or 800-STATEFARM (1-800-782-8332).
Cancel my mail by writing a letter that includes your State Farm policy number, name, address, phone number, plus the date and time you want your policy to end. Sign, date, and mail your letter to: Corporate Headquarters of State Farm Insurance / One State Farm Plaza / Bloomington, IL 61710.
Cancel in person by visiting your nearest State Farm insurance office and speaking with an agent.
If you’ve sold your vehicle, you may be asked to provide a bill of sale. If you’ve already paid your premium for the policy period in full, State Farm will refund the unused portion. State Farm does not impose a cancellation fee or penalty for early termination.
Finally, it’s important to remember that you don’t need to cancel your policy just because you’re going through some life changes. For example, if you’re moving or buying a new car you can just have State Farm update your mailing address or vehicle information.
Yes, State Farm insurance rates are competitive, since the company is one of the five cheapest insurers nationally, according to WalletHub’s cheap car insurance analysis. State Farm car insurance costs an average of $718 per year, or $60 per month.
The best way to make the negotiation process move smoothly is to document your property damage and medical expenses as much as possible. The more evidence you have, the better your chances are of having your claim settled. Generally, bodily injury claims are more complicated to settle than property damage claims.
You should also remember that insurance companies don’t always operate with your best interests in mind. So, don’t feel obligated to accept the first settlement offer that they make, especially if you know that you’re entitled to more.
If negotiations are unsuccessful, you can consider hiring an attorney to help you through the process. But if you think the insurer is acting in bad faith, then you should report them to your state’s regulator.
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