To cancel an insurance policy with The General, send a letter requesting cancellation to: The General, 2636 Elm Hill Pike, Suite 100, Nashville, TN 37214. It’s also acceptable to submit a written request to a local agent. The General’s auto policies cannot be cancelled by phone or online, only in writing. In most states, The General will charge a cancellation fee of 10% of the premiums that remain unpaid for the policy period. If premiums have been paid in advance, a refund will be issued.
Your written notice of cancellation to The General should include your:
- Name, address and phone number
- Social Security number
- Date of birth
- Driver’s license number
- Policy number
- Preferred date for policy cancellation
It’s good to regularly shop around for lower cost auto insurance coverage. Rates change over time, and the company that was the cheapest for you yesterday may not be the cheapest today. With The General’s cancellation fee, however, you need to make sure you don’t lose more in fees by switching policies than you’ll gain through lower premiums. Timing your policy cancellation is important, and it may be worth waiting until the end of your policy period to do so.
Be sure to have your new policy in place when you cancel your old one. It’s against the law to drive without car insurance for any period of time.
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