Does The General have roadside assistance? This question is about The General Insurance

Does The General have roadside assistance?

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This question is about The General Insurance

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@WalletHub • 12/02/21 This answer was first published on 07/09/19 and it was last updated on 12/02/21.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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The General offers a roadside assistance plan that is administered by Nation Safe Drivers (NSD). This optional program provides 24/7 assistance for towing and other emergency services, such as battery service, fuel delivery and lock-out service. A 6-month plan costs $60 ($65 in California). A 12-month plan costs $120 ($125 in California).

To get help on the road any time, call dispatch services at 1-844-608-4726. Service is available 24/7 in the U.S. and Canada.

The General Roadside Assistance Coverage

Emergency towing

Your vehicle may be towed to the location of your choice. The maximum coverage is 15 miles or $50, beyond which you are responsible for the cost.

Emergency delivery

A service truck will deliver emergency supplies of gasoline, water, oil or other necessary fluids. You pay only the cost of the supplies.

Emergency battery service

A service technician will come to your car to jump-start your battery while you are on the road. This service also includes minor adjustments like tightening cables or cleaning battery connections.

Emergency road service

A service technician will make other minor adjustments to your vehicle, as needed to get you back on the road.

Roadside assistance through Nation Safe Drivers is not part of The General’s insurance policy, but it is billed with your insurance premium, as a convenience to you.

Answer Question

How much does The General roadside assistance cost?

The General roadside assistance costs between $120 and $125 per year, though exact prices may vary depending on the state and the covered vehicles. The General roadside assistance is an optional endorsement that customers can add to their car insurance policy and use when they need emergency towing, fuel delivery, and more.... read full answer

The General Roadside Assistance Includes:

Towing

Battery service

Fuel delivery

Lockout services

The General roadside assistance is meant to help drivers in need of immediate rescue, but it usually does not pay for the underlying problem, such as engine repairs or a battery that needs replacing. Additionally, the exact number of incidents covered by a The General roadside assistance plan will vary by state and policy.

Purchasing roadside assistance from your car insurance company is usually less expensive than a motor club membership from a company such as AAA. However, it might not provide as much coverage. For more information about choosing between roadside assistance options, check out WalletHub’s guide to the best roadside assistance.

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Can I use my The General roadside assistance for someone else?

No, you cannot use your The General roadside assistance for someone else, unless that person is driving a car that is covered under your The General roadside assistance policy. The General’s roadside assistance coverage follows your car and not you, meaning you cannot use it for cars not listed on your policy.... read full answer

However, you can use your roadside assistance for your car even when you aren’t physically there. If someone else is driving your car and it breaks down, they can call roadside assistance and get help—as long as they know your policy number or have your insurance ID card.

To learn more about The General and its competitors, check out WalletHub’s guide to the best roadside assistance companies.

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Does The General cover flat tires?

Yes, The General covers flat tires for customers who have the company’s optional roadside assistance coverage. Roadside assistance from The General covers the cost of changing a flat tire, but the company will not pay for the tire itself, so drivers need to have a spare or pay out of pocket for a replacement tire.... read full answer

Roadside assistance from The General is not available in every state, however. Drivers must also purchase the coverage at the same time they buy their policy. Coverage usually costs $120 annually ($125 in California). Besides flat tire changes, The General’s roadside assistance normally covers towing, battery services, fuel delivery, and lockout services.

For more information about purchasing a roadside assistance plan, check out WalletHub’s guide to the best roadside assistance.

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