You can unfreeze your Experian credit report for free online, by using your credit freeze PIN (given when you set the freeze) to submit a removal request at Experian’s Security Freeze Center. You can also unfreeze your Experian credit report over the phone at 888-397-3742 or by mail. In addition to your PIN, you will be asked to provide personal information including your name, address, Social Security number, date of birth, and email address so that Experian can verify your identity.
For a request by mail, you must also provide a copy of a government identification card (e.g. your driver’s license) and a recent utility bill or bank statement. You can use the following address to request the removal of your Experian credit freeze by mail:
Experian Security Freeze
P.O. Box 9554
Allen, TX 75013
When you submit your request to unfreeze your Experian credit report, you can select either a temporary or permanent freeze removal. For a temporary removal, you can provide the start and end dates for your desired timeframe. A temporary freeze is particularly helpful if you want to apply for new credit but want continued identity protection after your application is approved. Alternatively, you can provide a creditor with a one-time PIN to access your credit report for the purposes of your application.
All actions related to credit freezes – whether you are placing or removing one – are free of charge. You can read more in our guide about how credit freezes work and other alternatives that can protect your credit.
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