How do I contact Equifax?

You can contact the credit bureaus online, by phone, or by mail. The best way to contact a credit bureau is electronically because customer service representatives will not always have the answers to your questions immediately. Credit bureau customer service can help consumers with account management, credit freezes, disputes, fraud alerts, and more. Below, you can find a breakdown of the various ways to contact the credit bureaus, depending on what you need to contact them for.… read full answer

How to Contact the Credit Bureaus by Phone:

• TransUnion: 1 (855) 681-3196
• Equifax: 888-548-7878
• Experian: 1 (888) 397-3742

How to Contact the Credit Bureaus Online:

• Visit the TransUnion customer service page
• Visit the Equifax customer service page
• Visit the Experian customer service page

How to Contact the Credit Bureaus by Mail:

• TransUnion: TransUnion Consumer Solutions / P.O. Box 2000 / Chester, PA 19016-2000
• Equifax: Equifax Information Services LLC / P.O. Box 740256 / Atlanta, GA 30374
• Experian: Experian / P.O. Box 4500 / Allen, TX 75013

How to Contact the Credit Bureaus for a Credit Freeze:

• TransUnion: Freeze your TransUnion credit report online or call 888-909-8872
• Equifax: Freeze your Equifax credit report online or call 800-349-9960
• Experian: Freeze your Experian credit report online or call 888-397-3742

How to Contact the Credit Bureaus to Dispute an Item on Your Credit Report:

• TransUnion: File a dispute online or call 800-916-8800
• Equifax: File a dispute online or call 866-349-5191
• Experian: File a dispute online or call 888-397-3742

How to Contact the Credit Bureaus for a Fraud Alert:

• TransUnion: Add a fraud alert to your TransUnion credit report online or by calling 800-680-7289
• Equifax: Add a fraud alert to your Equifax credit report online or by calling 800-525-6285
• Experian: Add a fraud alert to your Experian credit report online or by calling 888-397-3742

For more information about the credit bureaus and how to fix credit report errors, you can visit our guide on How to Dispute Credit Report Errors.

You can dispute credit report information online by visiting Experian, Equifax, and TransUnion. For items you wish to dispute on your TransUnion credit report, you can also visit the credit report tab of your WalletHub account and select “Report to TransUnion” for any inaccurate item. You can only dispute inaccurate information that appears as a result of a mistake or fraud.… read full answer

When you visit the credit bureaus, you will need to verify the following items to submit your dispute:

• Name
• Address
• Social Security number
• Date of birth
• Phone number

You will also need to provide a reason for your dispute, including a short explanation of why you believe the information is inaccurate. When you submit your dispute, you’ll be redirected to a confirmation page, which you should print for your records.

Credit bureaus have 30 days to respond after you’ve submitted your dispute, although you may see results sooner. Once a credit bureau has reviewed your dispute, they will either make adjustments to your credit report or provide an explanation as to why no further action is necessary.

To learn more about credit-report disputes as well as other dispute methods, you can visit our dispute guide.