How can I file a complaint against TransUnion?

You can contact the TransUnion credit bureau online, by mail, or by phone. The TransUnion customer service phone number is 1 (855) 681-3196. Live customer service representatives are available from 8 a.m. until midnight EST, Monday through Thursday, and 8 a.m. to 8 p.m. EST Friday through Sunday. If you need to contact the credit bureau by mail, TransUnion’s mailing address is: TransUnion Consumer Solutions / P.O. Box 2000 / Chester, PA 19016.… read full answer

TransUnion customer service can help you set up a credit freeze, file a dispute, add a fraud alert, manage your account, and more.

• To contact TransUnion for a credit freeze: visit TransUnion online or call 888-909-8872.
• To dispute an item on your TransUnion credit report: file a dispute online or call 800-916-8800.
• To add a fraud alert to your TransUnion credit report: add an alert online or call 800-680-7289.

Before you initiate contact with TransUnion, make sure to gather any relevant information and documentation that could come up during the conversation, such as your Social Security number, date of birth, financial records, and most recent credit report.

You can dispute credit report information online by visiting Experian, Equifax, and TransUnion. For items you wish to dispute on your TransUnion credit report, you can also visit the credit report tab of your WalletHub account and select “Report to TransUnion” for any inaccurate item. You can only dispute inaccurate information that appears as a result of a mistake or fraud.… read full answer

When you visit the credit bureaus, you will need to verify the following items to submit your dispute:

• Name
• Address
• Social Security number
• Date of birth
• Phone number

You will also need to provide a reason for your dispute, including a short explanation of why you believe the information is inaccurate. When you submit your dispute, you’ll be redirected to a confirmation page, which you should print for your records.

Credit bureaus have 30 days to respond after you’ve submitted your dispute, although you may see results sooner. Once a credit bureau has reviewed your dispute, they will either make adjustments to your credit report or provide an explanation as to why no further action is necessary.

To learn more about credit-report disputes as well as other dispute methods, you can visit our dispute guide.