If you’ve recently received notification that your loan has been transferred to Planet Home Lending, please follow the information in your goodbye letter from your prior servicer. Once we receive your loan, we’ll send you a welcome letter with your new loan number and other important information. Please note that during the first 60 days of the service transfer, your loan is protected by a law known as RESPA, so you will not receive any late fees or be reported negatively to the credit bureaus.
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