Alexandra Barring, Banking Moderator
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You can reset your username and password to your SunTrust account by going to the online login page and selecting forgot user ID and password. You will need to verify your identity by using your debit card information, or by answering your security question and entering your social security number and last four digits of your account number. Then, you'll receive a message with your username and you'll be prompted to reset your password.
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