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Unfortunately, because of TransUnion security protocols, we cannot override the 30-day lock out. With that said, the error you received was because the information you provided was not accepted by TransUnion. This was either because you answered a security question incorrectly (a very common occurrence), or because there may be some mistakes on your TransUnion credit report.
In any case, a good idea would be to call TransUnion at 877-322-8228 and request a free credit report in order to ensure their info is accurate and correct. That way, once the lock out expires, the information you enter and the questions you answer on WalletHub will be completely correct.
WalletHub Answers is a free service that helps consumers access financial information. Information on WalletHub Answers is provided “as is” and should not be considered financial, legal or investment advice. WalletHub is not a financial advisor, law firm, “lawyer referral service,” or a substitute for a financial advisor, attorney, or law firm. You may want to hire a professional before making any decision. WalletHub does not endorse any particular contributors and cannot guarantee the quality or reliability of any information posted. The helpfulness of a financial advisor's answer is not indicative of future advisor performance.
WalletHub members have a wealth of knowledge to share, and we encourage everyone to do so while respecting our content guidelines. Please keep in mind that editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. In addition, it is not a financial institution’s responsibility to ensure all posts and questions are answered.
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