
I liked 360 banking in the beginning, but realized it is more of a headache than anything. Customer service is terrible. No branches to go to if I need to cash a check, or need to withdraw funds from savings, which Capitol One does not allow(via ATM). They sometimes will put a hold on mobile check deposits, and not knowing if they will every time is a HUGE inconvenience. Way too many inconveniences. I will be closing my account and finding a bank where I can actually go into and they provide more.