
Citibank is big bank with many locations. I have been a member for around 5 years after switching from a local credit union due to a move. Citibank does not have the same kind of family feel that my old credit union had, but it gets the job done. I am able to pay and keep up to date with all my accounts from my computer and even pay them off, which I have to admit is pretty convenient even for a dinosaur like me who barely understands technology. The only thing I wish is that the checking or savings account would actually accrue money, however I understand this is more an issue with our time than the bank. Overall nice bank, gets the job done, and always is there when I need to ask questions.