
Overall, this is a solid account. They are internet based, so don't expect an extensive branch network. They do offer a pretty decent ATM network. The bank is small, which can be nice. When you need to contact customer service, it is pretty easy to decide what to do via the website. When I needed to call to ask a question, the customer service rep was friendly and personable. After verifying my identity, my question was answered quickly and correctly. The customer service rep was professional the entire time during my call. It was easy to get the answer I needed.