
This is an oversized bank. They cannot offer personal attention to customers. We had two major problems arise…once someone stole my checkbook, another time a utility company accidentally overcharged our account. Both times, we got everything straightened out, but First National was completely awful to work with. We had to fill out paperwork repeatedly, we had to pay fees for bounced checks while money was gone from our account, even though we proved that it wasn't our fault…what a costly mess.
Please choose a local, small bank instead. I did, and I couldn't be happier. At a small bank, you'll be treated as a person instead of a number.