Banks & Credit Unions

Our database contains information, ratings and reviews for 13,922 banking institutions, ranging from big banks with national branch networks to local community banks and credit unions near you.

Compare institutions to find the options that best fit your banking needs. You can get help with how to choose among accounts in the Expert’s Answers section below. While you’re here, rate a bank you’ve done business with in the past to help others in their searches.
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SunTrust Bank
  • Description SunTrust Banks, Inc., with total assets of $174.7 billion on September 30, 2010, is one of the nation's largest financial services holding companies. Through its flagship subsidiary, SunTrust Bank, the company provides … more
  • Products Car Loans, Checking, Credit Cards, Home Equity, Investments, Mortgages, Personal Loans, Prepaid Cards, Savings & CDs, Student Loans
  • Telephone 800-786-8787
Suncoast Credit Union
  • Description From our humble beginning in 1934, when a handful of local educators founded Hillsborough County Teachers Credit Union, Suncoast Credit Union has grown into the largest financial institution headquartered on the west … more
  • Products Car Loans, Checking, Credit Cards, Home Equity, Investments, Mortgages, Personal Loans, Prepaid Cards, Savings & CDs, Student Loans
  • Telephone 813-621-7511
Chartway Federal Credit Union
  • Description Chartway FCU has robust digital products, 51 branches, and over $2B in assets. Most importantly, we have low rates and high yields. In 1959, seven civilian workers at the Norfolk Naval Air … more
  • Products Car Loans, Checking, Credit Cards, Home Equity, Mortgages, Personal Loans, Savings & CDs, Student Loans
  • Telephone 757-552-1000
Premier America Credit Union
  • Description Premier America Credit Union is a full-service financial institution. We offer all the services that you expect from your primary financial institution — checking accounts, savings, certificates, car and home loans, credit … more
  • Products Business Services, Car Loans, Checking, Credit Cards, Home Equity, Investments, Mortgages, Personal Loans, Savings & CDs
  • Telephone 800-772-4000
Bank of America
  • Description Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other … more
  • Products Business Services, Car Loans, Checking, Credit Cards, Home Equity, Investments, Mortgages, Personal Loans, Savings & CDs
Wells Fargo
  • Description We want to satisfy all our customers financial needs and help them succeed financially. The merger of Wells Fargo and Wachovia doubled our size. We're no longer defined as just a regional … more
  • Products Car Loans, Checking, Credit Cards, Home Equity, Investments, Mortgages, Personal Loans, Prepaid Cards, Savings & CDs, Student Loans
  • Description JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States. With a history dating back over 200 years, here's where we stand today: We are a leading … more
  • Products Car Loans, Checking, Credit Cards, Mortgages, Prepaid Cards, Savings & CDs, Student Loans
Capital One
  • Description Capital One is a diversified bank that offers a broad array of financial products and services to consumers, small businesses and commercial clients. A Fortune 500 company, Capital One has one of … more
  • Products Car Loans, Checking, Credit Cards, Mortgages, Personal Loans, Prepaid Cards, Savings & CDs
PNC Bank
  • Description With more than $290 billion in assets, PNC is one of the largest financial services companies in the country. They provide everything from personal banking services to wealth management, business banking and corporate … more
  • Products Car Loans, Checking, Credit Cards, Home Equity, Investments, Mortgages, Personal Loans, Prepaid Cards, Savings & CDs, Student Loans
Ally Bank
  • Description At Ally, each day we aim to live up to the very definition of our name — with our customers, business partners, colleagues and communities — by being a partner, by being … more
  • Products Business Services, Car Loans, Checking, Savings & CDs
Ask our Experts

How Do Banks Work?

By: John Kiernan, Personal Finance Editor The manner in which banks operate might seem like a rather basic topic, but given how complex financial markets have become in recent years, it’s helpful to revisit the fundamental simplicity of the industry.

Having money exactly when you need to it—and earning income on it when you don’t—is a problem as old as money itself. Banks exist to solve that problem, and have served as an intermediary between savers and borrowers since the Italian Renaissance, the Crusades, or even earlier, depending on which historians you consult.

More specifically, banks lend the funds deposited into savings accounts and certificates of deposit (CDs) to other customers, who repay the money with interest over time. Depositors entrust their money to banks for two reasons: 1) banks offer safe-keeping, borne from FDIC insurance; and 2) banks pay interest on deposits, allowing funds to grow over time. Banks, in turn, make money, by charging a higher rate of interest on their loans than what they pay on deposits. Banks can have other sources of revenue as well, including investments, fees on various services, and commissions on the sale of financial products such as mutual funds and insurance.

In addition to serving as a vector for borrowing and lending, banks play a central role in a number of other financial mechanisms. For example, banks process payments between buyers and sellers and they exchange foreign currencies. Banks also carry out governmental monetary policy by increasing or decreasing the amount of money they keep in reserve.

How Do I Choose a Bank?

By: Odysseas Papadimitriou, WalletHub CEO When it comes to selecting a bank, the options can be overwhelming. In past generations, it was common to choose whichever institution was to your home or office, or to be lured in by special prizes such as a free toaster. These days, you might just as easily do business with a bank that’s located across the country or with an online-only bank that has no branch offices at all. Special offers also are less likely to be small kitchen appliances and more likely to be perks such as free checking, introductory interest rates, or a lump of cash to jumpstart your savings account.

But before you jump on the bank with the biggest name or the flashiest offers, take some time to identify how you’re most likely to use your account and which features are most important to you.

Do you need a brick-and-mortar location? You may find yourself in need of a safe-deposit box. Or if questions arise, you may be the kind of person who is most comfortable with face-to-face communication. If you need access to a real building staffed by live people, prioritize your bank’s location and hours.

Bankers’ hours are notoriously short, and if your workday overlaps them completely, you might want to choose a bank that’s close to your office rather than your home, so that you can slip in at lunchtime. Or you might want to look for a bank with better hours.

Are you a technophile? You may find access to better interest rates and fee structures by opting for an online-only bank or bank account. By the same token, you may be able to minimize fees by opting for paperless statements, keeping tabs on your account balance electronically, and using mobile apps to locate ATMs that are within your network.

These are great opportunities, and you should take advantage of banks that offer them…if you are likely to use them. If your inbox is full of unread email notifications and your phone is loaded with unused apps, it helps to be realistic. Read through the fine print, understand the fees and penalties, and decide whether they work for your lifestyle.

Do you travel abroad extensively? International financial transactions have never been easier or less labor-intensive. And while most banks charge special fees for international debit card transactions and ATM withdrawals, others have been able to pass the savings along to their customers.

If you’re a frequent international traveler, it definitely pays to open one of the various no foreign transaction fee credit cards that are on the market.  Not only will this enable you to avoid the industry-standard 3% international surcharge, but you’ll also save a lot of money on currency conversion since Visa and MasterCard offer much better rates than bank branches or airport kiosks.  You should also look into getting a checking account that charges for neither international debit card use, nor foreign ATM withdrawals.

Is a sense of responsibility to the community important to you when it comes to banking? Since the global financial crisis of 2008, the reputation of many banks has suffered a black eye. But the banking industry is not a monolithic entity. Many consumers who are concerned about issues like local development, fair lending, and executive salaries have turned to small community and cooperative banks as well as credit unions for their banking needs.

These institutions may be less likely to offer all the bells and whistles of their larger cousins, but their mission is to provide the immediate community with the best products and services possible.  They’re worth a look at the very least.

What Does It Mean to Be FDIC Insured?

By: John Kiernan, Personal Finance Editor If your bank is FDIC insured, any money you put into a deposit account, along with any earned interest, will be returned to you, even if your bank fails. There are limits, of course. Insurance coverage tops out at $250,000 per depositor, per institution—not per account, as some people assume. That means if you have $125,000 in a money market account and another $125,000 in a CD at the same bank, you’ll want to open a new account at a different bank before depositing any more money in order to make everything is insured.

It’s important to note that FDIC insurance covers deposit accounts only, that is, checking, savings, CDs, and money market accounts. Other investment vehicles that banks sometimes provide, such as annuities, life insurance, and mutual funds (including money market funds), are not insured.

Most banks and thrifts (also known as savings and loan institutions), are FDIC insured, but a few are not. By law, those that are must display the FDIC logo prominently on the bank premises and in written materials. If you don’t see the logo, or if you have any doubts, ask about coverage. Credit unions are not covered by the FDIC, but they do have an insurance program of their own, sponsored by the National Credit Union Administration (NCUA).  As is the case with banks, this provides coverage for up to $250,000 per depositor, per institution.

The FDIC, which stands for the Federal Deposit Insurance Corporation, was founded by the U.S. government in 1933 in response to the widespread bank failures of the Great Depression. FDIC insurance is deemed necessary because bank failures can initiate a devastating domino effect involving consumers, commerce, other banks, and the overall economy. And one of the hard lessons of the 1920s and 1930s was that even healthy banks can fail when skittish customers withdraw all their deposits en masse. Deposit insurance gives depositors the assurance necessary to keep their money in the bank, even in the face of frightening economic and financial news. In that way, it protects not only the consumer, but also the banks and the economy.

Help others find the best banking institutions by sharing what your deciding factor was when choosing your banking institution

November 16, 2015
Photo of thainesh1
I have just moved my business to Hampshire First Bank and so far I am very pleased with the service. The fees are very small for checking and savings and they encourage paper-less internet banking which I find to be the most convenient way to bank. This is a recommended bank.
October 29, 2015
Photo of chesarae
I recently discontinued my account with this bank for several reasons. I was with TD Bank since them being Commerce Bank. I truly enjoyed the fact that they were open 7 days a week and had longer working hours then other banks. The customer service was excellent and I had no issues with them. A bout 2 years after them becoming TD Bank I started to notice several fees being charged to my account. And read more
October 17, 2015
Photo of andrew2
Ally use to be good. But sadly this is no longer the case. They have raised fees. Put $10 cap on ATM fee reimbursement. They also are scandalous in there system. Debits are applied before credits which means if you have low balance and have a bill on auto pay and you put money in your account the same day, the bill is paid first and you are charged an overdraft fee which is now read more
October 16, 2015
Photo of Martha6
I have been using the Washington Federal bank for maybe three years now,and it seems to me that they are one of those banks that wants to keep your money if you put it in their bank. There was an instance when I was trying to withdraw my money and got to the bank 10 minutes early before they would stop letting people withdraw their money or transfer it. Because of the long lines, I read more
October 14, 2015
Photo of powerhouse3
I have a fixed mortgage of 5.5% with Weber state Credit Union. Back in June, I applied for re-financing with the same lender. I was approved for a rate of 3.25%. Closing was supposed to take place at end of August, but it did not because the bank made an error on some house paperwork that is invalid. They now have to go through the process of removing the error, but I have to continue read more
October 5, 2015
Photo of hwang24s
I immediately switched over to Bashas Associates Federal Credit Union after being with Bank of America for five years. I wanted to be with a bank that hand superb customer service and treated customers fairly. I have overall been happy with the services I have received and the 24/7 support I have gotten abroad and domestically. There have been several situations in which my bank account had been compromised and needed assistance with Bashas. Although read more
October 5, 2015
Photo of selena1000
My Bank is Capitol One. It is a great bank and I've been with them for over 5 years. I have had a savings and checking account. They offer certain benefits to the checking account that I truly appreciate such as no International withdrawal fees. The customer service is excellent whenever I've had to call for various reasons. The saving account interest rate is not great like all the other banks but when I initially read more
September 29, 2015
Photo of maliktheman
I've been with Wells Fargo for over 5 years. What a pleasant and easy 5 years it has been. I know almost every bank teller and employee that works at my local Wells Fargo on a first name basis. They are extremely nice and really try to understand what you want done. I've been to banks where some of the bank tellers just don't want to deal with your problem and what you gone. But, read more
September 21, 2015
Photo of Syrinx
I have been a Wells Fargo customer for over 15 years. Whenever I call or visit Wells Fargo, the customer service is usually very good. The agent is very respectful and appreciative and handles queries as best as s/he can. Recently, I accidentally left my card in the ATM machine at my local branch. When I called the bank about it, they informed me that the ATM will automatically shred the card if I do read more
September 8, 2015
Photo of kellidunn925
I have been a member with Cedar Point Federal Credit Union in southern MD for about 20 years. I have never had a bad experience with them. Their staff is friendly and welcoming, they go out of their way to help and give information or answer any questions that you have, and are extremely helpful with any problems that I have had arise. I have my main checking and savings account with them, as well read more
July 29, 2015
Photo of daveb
We have been with Air Academy Federal Credit Union for about 15 years. We have always had a great experience with them. We have our main accounts and we had one car loan with them. Going through the car loan process with them was a piece of cake and they had everything done within a couple days. When we paid off the load, we got a phone call congratulating us on paying off the car. read more
July 29, 2015
Photo of KeithRogerMouras
I first began banking with Suntrust while working at Ft. Lee Army Base in Petersburg, Virginia some twenty-five years ago. Each and every time I had a need for financial assistance representatives from Suntrust were right there to take care of my needs. I find their products very user friendly, their tellers or branch managers very knowledgeable and they consistently do exactly what they say there are going to do. I will be a Suntrust read more
July 24, 2015
Photo of bulletsred
I have had no problems with TD bank at all so far. I have been using them for 4 years, since I was a freshman at my college. I chose them because they were close to my home and they had a student specialty program so I wouldn't need a specific amount of dollars in my bank account. A td bank atm was even in my college as well, providing extra convenience. I love that read more
July 24, 2015
Photo of cejoel
I have been a member of Allegacy Federal Credit Union since 1984. My experience with this CU is one of respect, confidence, and care. From the time I joined, they have treated me with dignity and concern for my financial future. I trust Allegacy as much as anyone could trust another to be a good steward over their hard-earned money. Along with their service offerings, Allegacy also offers financial literacy workshops, college scholarships for the read more
July 17, 2015
Photo of jtjevans
I have been a member of Patriot Federal Credit Union for 4years now, and have thoroughly enjoyed my experience with them. They offer all the convenience of the big banks but at a fraction of the cost. I initially started with them because of the favorable loan options a credit union can provide, and have never been let down. The interest I pay for loans is much lower then any traditional lending institution I've shopped read more
June 25, 2015
Photo of christina_gee_3979
I can’t say enough great things about having USAA as a bank. Their overall fees are very low, and they reimburse you for a certain amount of ATM withdrawl fees each month. Additionally, their online banking app is extremely easy to use, and you can easily deposit checks through your mobile phone. Customer service is stellar too.
June 23, 2015
Photo of good2go
Another great bank is Grow Financial Credit Union. I've been with them for over two years and also received approval for my first car loan through them with a great interest rate. They have student banking too, which is great for college students, and they also do student loans. The staff is always courteous and helpful and just recently they reversed two NSF fees because I messed up my withdrawal and deposit dates. I love read more
June 22, 2015
Photo of good2go
I've been with Synchrony Bank now for over a year. When I first started using their website, I had a lot of trouble with the automated payments. After numerous calls to customer service, we all were finally able to determine the problem. Their customer service reps were always friendly with me and they went out of their way each time I called to find a solution - in my case, it was an IT problem read more
June 18, 2015
Photo of danneis
Mission Federal Credit Union is a fantastic place to keep your hard earned cash!! The customer service at MFCU is outstanding. My son had no credit but wanted to establish himself. We went to MFCU and he applied for a car loan. Based on my history with them,he is now driving a new car,oh,and the car loan that was given to him from MFCU is top notch!! I thought that I would have to co-sign read more
June 17, 2015
Photo of jessesarver
I have been banking with suntrust for a very long time. They are very good and I trust them. I have gone in there to discuss about making certain investments and have had them tell me that I should wait, as the rates were not very good at the time. It is against there interests to do that but they did it anyways because it was the right thing to do. I will always do read more
June 9, 2015
Photo of joyisone
Bank of America has been my bank for many years. Once there was an incident where my account had been comprised ( by someone nameless ). I went into the bank to resolve it. Honestly I was surprised and relieved at how this was handled. One account had to be closed, a new one opened; easy and painless. So many pleasing attributes in my opinion, not to mention ease of use, banking online, bill pay, read more
June 5, 2015
Photo of naomim1
Charles Schwab as by far the best customer service I have ever experienced from a banking institution. The reason I initially choose Schwab is because i could get a free brokerage account if I opened a checking. I am so glad I did. I will never go back to local banks. Schwab has mobile deposit, the rehiburse your atm fees and if you have issues they call you back the next day to ensure they read more
May 27, 2015
Photo of vanessa_moss_737
America first credit union is the best bank. The teller know your names when you walk in there. They are friendly and professional. I went to apply for a credit card. I heard back in one hour. I was accepted. I have never had one problem for them.
May 21, 2015
Photo of kylethexian
I first began using NuVision Credit Union Federal Credit Union in 2012 and, for the most part, I have had a really great experience. I was facing a strenuous issue when I my car broke down in October of that year. What I thought would be a day visit to the mechanics resulted in me finding out that my car had actually died. They were not forthwith with granting me any kind of loan to read more
May 18, 2015
Photo of stephen_lemaster_3
I recently opened checking and savings accounts with USAA. I am extremely pleased with them so far. I had been very happy with the same national bank for close to 20 years, but when a couple of problems arose with them, things went south for me very quickly. I chose USAA because I use the company for my auto and homeowner's insurance,

All the services (insurance, banking services, etc.) USAA offered are centered around veterans and read more
May 12, 2015
Photo of danneis
I bank with Navy Federal Credit Union. I have been with them for over 25 years now. When I retired from the Navy out here in San Diego,I was given a lump sum of cash. The first place I went to was NFCU. I was very lucky to pick them as my choice for all of my financial needs. Over the years I can count on one hand how many times that I had a read more
May 1, 2015
Photo of Abthalom
A few years ago I totaled my car just a week after paying it off. I was very upset; especially since it was the other person's fault. They ran a stop sign and hit me right on the driver's side door. The car spun several times and I found myself trapped inside. After the accident I could see the other driver and his friends moving his car to make it look like it was my read more
May 1, 2015
Photo of alisonb1
I have recently had a very frustrating experience with BB&T bank. I applied for a checking account and they said that they would not approve me. They would not give me a reason why or any other information regarding the matter. They would only say that I was not approved for a checking account. I've never had such an experience in my life!
April 20, 2015
Photo of tms1973
I bank with Webster Bank and have for over 20 years. I am extremely happy with their service and user friendly app and website. I have always felt that my information was secure and my money was in safe hands. I must say I am a person who often misplaces my cards. I am always embarrassed to make the call, once again that I have misplaced my card. They help me as if it was read more
April 15, 2015
Photo of rmathis
My bank Is US Bank. A bit like heirlooms, US Bank has been passed down and always used by my family. Recently, i opened a checking account upon my 18th birthday. When signing up at my branch they put a student indicator on my account saying the $8.95 maintenance fee would be waived. For one reason or another it was for about two months then this month it wasn't refunded. I called customer service and read more
April 15, 2015
Photo of holly928
I bank with USAA. I have used many other banks and find USAA to be better equipped to serve my needs. I bank only online and enjoy that convenience that they offer. I can transfer money, pay bills, make deposits all from my phone or computer even while I'm on the go. I don't have time to go the physical bank. The representatives are always helpful as well. In addition, they offer many discounts on read more
March 18, 2015
Photo of tosh1894
I bank with First Convenience Bank in Central Texas. They are located in all the local Walmarts which is very nice. Recently, I had a very low balance in my account and accidently used my debit card, over drawing my account since the bank does not decline point of sale purchases to costumers in good standing. This caused several over draft charges that amounted to about $100.00 dollars. I went in to my local branch read more
March 13, 2015
Photo of lisa_bowen_39566
US Bank based in Minnesota,is our bank of choice offering reasonably good customer service as well as good credit products and loan services.Many contacts with customer service on the phone have ended with me well satisfied that my problems or questions were well taken care of.My only negative comments would be in the area of their charges for overdraft coverage,which doesnt really affect me that much, as well as the lack of offices reasonably close read more
March 10, 2015
Photo of courtney_isabellem
I recently opened a checking account with Citibank. Citibank has a number of locations all over New York City, and I’d heard good things from a friend so I decided this was the way to go. I liked that there is no interest rate, and monthly fees are low. I’ve had good experience with customer service so far as well. I would recommend using this bank if you are near a branch and wanting to read more
March 5, 2015
Photo of tomsmith_tam
I have used Farmers & Merchants Bank in the past when I lived in a different city and I was overall pleased. I had both a checking and savings account with them, and I found their APR rates and policies and terms to be overall fair. I also found their customer service representatives to be very helpful and efficient.
December 30, 2014
Photo of toubre68
in debit bc I have gotten behind on bills now that i am back to work can i get a loan with my credit being horrible is there away to get back on track fast
December 31, 2014
Photo of swed_musk
Yes, you can get a loan with tarnished credit, but you will have to pay a considerably higher interest rate because lenders assume you are a higher risk. You should attempt to rebuild the relationships you have with existing creditors to help improve your credit in the short term. If your accounts have not gone past 90 days in delinquency there is a good chance that by calling and speaking to a customer service rep, read more
December 30, 2014
Photo of toubre68
bad credit loans
December 29, 2014
Photo of doragdiva67
I have been banking with Banterra for about 5 yrs now. They have always been helpful and courteous! All the bank tellers are super super friendly! All the tellers do their job well! I never have to wait to get into my safe deposit box. There is always someone available to take me back to the vault. I have not had a single negative experience I can think of with this bank or it's employees. read more
December 18, 2014
Photo of susan_c_cantrell
We have been banking at Minster Bank in Ohio for four years now. It is a small community bank and we really like the personalized service and the fact that the bank clerks actually know us on a first name basis. We have both checking and saving at Minster. I would highly recommend it to anyone.
November 27, 2014
Photo of primat
I have been a customer of GE Capital bank for more than 3 years. I was trying to open the account online but something went wrong with the system - I've got asked to call to their customer service. Once I've called them and provided some clarification details, the person on the phone was able to open the account for me.
I heavily using their mobile client for making deposits - pretty easy and user-friendly read more
November 13, 2014
Photo of chrisg6
I agree with Jess below that Woodforest National Bank is a reliable and great option when it comes to banks because they are located in Walmart stores. Pretty much everywhere you go there is a Walmart so you can get the banking assistance that you need. I have found their customer service to be pretty helpful, and I’m happy with their lower transaction and banking fees. I would recommend this bank for anyone who is read more
November 12, 2014
Photo of Jess2014
Woodforest National Bank is perhaps the most useful bank in the country because most of them are located in Walmart stores. This bank has saved me a lot of hassle because I have moved about four times in eight years, and there has been a Woodforest branch in all four of these locations. I don't find their checking account itself to be substantially better than any other checking available at a national bank, but their read more
November 6, 2014
Photo of vincypants
I have been with Wells for about 9 years now. They have always treated me very fairly. No surprise fees or terms that I have not been informed about previously. In addition their online platform has developed very nicely to be able to do whatever I need it to. Branch workers are always very helpful and polite. Up to date I have had no complaints or bad experiences. If you want a good bank with read more
October 22, 2014
Photo of sue444
I have been with NSB for 3 years for both my personal and business accounts. I feel like this bank has the old fashion hands on approach to its customers. If you have a question about anything you can call direct to your branch or email them and you get a personal answer to any question you may have. They remember you and you are treated like part of the family. I am so satisfied read more
October 21, 2014
Photo of dg440
I use HSBC and have used them for a number of years now. I originally chose to use them because of their proximity to my apartment building in NY where I was living at the time, but I continue to use them even though I’m no longer there. I find banking with them to be very easy and trustworthy, and I particularly like their online banking website. I can deposit checks easily, and I know read more
October 16, 2014
Photo of cammers19944
I have been with Credit Union One for about three years and I can honestly say I have never had any problems with them. The one thing I wish that they had was more places I can use an ATM machine that I don't have to pay a fee to use. I like the security that they also offer, I am notified immediately if they question any kind of questionable use on my account, I read more
October 13, 2014
Photo of zyrker
My checking account is with UBS Bank USA. I like it the way they handle their clients. Each time my maintaining balance drops, they don't charge me right away with the penalty. They call me first, notifying that if I can't replenish the account balance they would be constrained to impose the penalty. And they are so endearing when they do this during the course of the conversation. I call it human touch. That to read more
October 3, 2014
Photo of hcbiz
i have been with TD bank for a couple of years they are always nice and pleasant to deal with always ready to answer your questions and they are good if you have a problem with a bouncing check they were able to put it on a hold so i did not get charged a late fee for it and i have had a couple of times that my bank account became over extended and read more
October 1, 2014
Photo of rwilliams_2010
I have used USAA Federal Savings Bank for the last 8 years. I have had other banking accounts over the years, but none that I have liked as much as USAA. Whenever I call them, they are always friendly and helpful. There have been times that I made mistakes in my checking, causing the dreaded $29.00 overdraft fee, but a simple phone call with explanation has always been enough to get the charges reversed, which read more
September 17, 2014
Photo of clombard1973
I have an account with TDBank North. I am very unhappy with them My account was somehow compromised and money was taken and used without my knowledge. They said it was used with an ATM card but I have the card. I have the card though so the bank is telling me they will not refund the money taken without doing a complete investigation. I understand they need to investigate but I have been a read more
September 11, 2014
Photo of jah5533
We have banked with Vystar and its predecessor Jax Navy Fed C/U for nearly thirty years and have never had any problems with them except one recent event where an apparent unauthorized charge on our debit card appeared from a vendor we hadn't used in six months. Also, on the date of the charge we were not in town, making the charge appear fraudulent. Vystar reversed the charge and began an investigation. After three months read more
September 9, 2014
Photo of samantha_chauvinmckee
I bank with Chase Manhattan, just Chase to most and I have to say that every time I go in they are nice, the wait is never very long and the place is always clean. One time I needed $150 in gold dollars for a fundraiser and I went in and they said that most branches usually only have about $50 unless you order them in advance. Well, I didn't have that kind of time. read more
September 9, 2014
Photo of becajml
I set up an account with TotalBank and they handle my mortgage. I must say that they are an excellent bank and whenever I enter my local branch I am always greeted upon entering and the staff is always helpful and polite. I have not had any problems with them and I have been with them for about a year now. If I have any questions I know that I can simply call them and read more
September 3, 2014
Photo of kelleyjo29
My deciding factor in choosing Green Dot was how user friendly and easy the card is to use. I've had a wonderful experience with it since I can use it anywhere as a credit or debit card and refill's are easy. My experience with Direct Deposit and Transfers are easy and wonderful to use. It does cost monthly, but the ease and flexibility are worth it!
August 27, 2014
Photo of bnsajcgmc
I have been with Belco for the last 2 years, I have to say that I am highly impressed with their professionalism with all that they do. I get the best rates from them and they are always there to answer any questions I may have. It's really hard to find a good bank/credit union that is there for the people and not just in to make money. I am glad that I have finally read more
August 14, 2014
Photo of Alyona1
I have been banking with one local credit union in San Antonio - Generations FCU - since 2003. It has expanded and acquired more branches since the time I opened my accounts with them. I definitely like their interest rates on loans and very straight-forward membership fees and policies. Overdraft and other account fees are way cheaper than in major banks. My account is free, because I have a direct deposit. The new location is read more
August 14, 2014
Photo of billybarule
Re: Wells Fargo, when I used their ATM for the first time I was charged a fee that I never agreed to. They referred to it as a "inquirer fee." This was in addition to a $3 fee that I did agreed to. This put my account into the negative. I discussed this with the bank and showed them my receipt which did state that I did not agree to the charge. After a call read more
August 12, 2014
Photo of billybarule
We changed from a different back to WPCU about ten years ago and have had no issues with their banking or service. We have done multiple home refinances and auto loans as the fee structures and rates tend to be the best. The staff is knowledgeable and made every effort to advise us of changing and best rates. One of the better benefits is not being constantly hit with numerous fees for the privilege of read more
August 8, 2014
Photo of mightymend
Allegacy Federal Credit Union is a southeastern credit union that provides outstanding service. The company is extremely conservative with credit lending decisions. I can say that as a customer, I feel secure in knowing that my investments are safe and I am being provided with exemplary financial stewardship. I have been a customer for over two decades and have not had a problem. Their standards are high and they take few risks, especially when it read more
August 6, 2014
Photo of maribonpr
I have had an Capital One 360 account for about 6 months and I can honestly say I have never been so pleased with a bank before. For those of you who don't know, CO 360 is an online-based banking experience. I moved to the middle of nowhere, Tennessee where there are mostly Credit Unions and very few big banks, so I decided to open a CO 360 account. You can deposit checks just by read more
August 6, 2014
Photo of panther0418
The Bancorp Bank has been a very good institution for me. For many, many years their customer service dept. has been helpful when it comes to assisting in any and every given situation that I've ever had concerning my accounts. I am new to the game of being an Entrepreneur and they have been very informative on a need to know basis. I never knew that the average monthly amount of deposits that could be read more
July 31, 2014
Photo of maribonpr
When I lived in New York I was drawn to TD Bank for their flexible hours (closed at 7pm, open on Sundays). That worked great for a while until my student privileges expired. They would charge me $5 if I didn't have a minimum of $50 in the account. There were also no TD Banks or ATMs in the Brooklyn area, and they would charge you $2 if you withdrew money at a non-TD Bank read more
July 25, 2014
Photo of vickieb7884
I have a Bank Account with Fifth Third Bank. I absolutely love this bank. The only downfall was the opening deposit amount of $50 because I was just getting back on my feet. At the time I opened my account with them, I had terrible credit due to a separation that I had recently went through. I was trying to get my life back in order and I was denied an account by almost every read more
July 11, 2014
Photo of Brandyc
I had a Bank account with Huntington some time back and at first things seemed all on the up and up, Then Their was a problem with a transfer. I tried to call customer service and was on hold for at least 30-45 minutes and then finally got threw the person on the other end was extremely rude and said they were transferring me to another department. The customer service person failed to mention before read more
June 23, 2014
Photo of tuckertl
I had a checking account with Huntington Bank for three years. My account was always in good standing. Then, I had some money problems and was unable to make a deposit before the check when through. I was a day late. I spoke with the manager about waving the NSF fee since it was my first time and I was a valued customer. She politely said no. Therefore, I not only had that check bounce, read more
June 20, 2014
Photo of evaad
I have been with ING Direct for more than three years and I am absolutely satisfied.When my credit card was stolen from me a month ago or when I lost a check once, their customer service was great. They issued me a new card within a week and helped with the check too. I really had a feeling that they really care about people they work for.
May 26, 2014
Photo of nishant89
I've had a bank account in Idaho central credit union bank since last year. The main issue with the bank is the hidden charges which they never tell you about while you are opening an account with them.For transactions that you do overseas they are going to charge $5 as processing fees which other reputed banks are not.
Also if for 3 months you don't deposit any money they are going to charge you for that.In read more
May 26, 2014
Photo of lauranellll
I switched to Huntington bank this year because it does not hassle me with service fees, and it is close to the university I will be attending. I love how Huntington is open every day of the week. It is convenient for people who work during the week and can only make it to the bank on the weekend. Overall I am satisfied with this service. My biggest issue is that checks take several days read more
May 26, 2014
Photo of moa711
I have a bank account with BBT. Unfortunately they have the tendency to ding you with fees. When I was out of work, they would charge me $10 a month for having a bank account with them. When I was working, I had zero complaints about them. I wish they would remove that $10 fee, when you do not have a steady stream of income coming in. It is hard to keep up with a read more
May 15, 2014
Photo of tanyab222
I currently have 5/3 Bank for my checking and savings account, as well as, for a mortgage loan. We chose this bank primarily because of location (right across the street from our previous address). We have never had any issues with them and I have always found their customer service to be excellent (kind, considerate, respectful, pleasant and attentive to my needs). Setting up the mortgage with them and our accounts was easy breezy. The read more
May 15, 2014
Photo of cyclist4444
I applied for a home mortgage at Mountain West Bank in Idaho. It turned into a miserable experience. The first mortgage broker took all my information and started to shop for rates. Two anxious weeks later he told me that no one wanted my mortgage. I have great credit and 50% down payment but because it was a rural home with minimal fire protection (the home is on forest service land) no one wanted the read more
May 15, 2014
Photo of nishant89
I have an account at First Financial Credit Union for over 5 years.I am really impressed with the customer service that the bank used to offer till last year. Currently their response time is very high.
Last month i lost a cheque for which i called the customer service for cancellation. I was surprised to know that their lead time for same is 2 days while others are offering 2 hours. I suggest you not have read more
May 6, 2014
Photo of jayseehey
I have been using ING Direct for over 10 years. I have never run into any problems banking with them. One time I got locked out of my account and needed to retrieve my password, so I contacted their customer service. They were extremely helpful and got everything back in order on the same day. They are also quick to reply if you decide to send them messages. Choosing ING Direct all those years ago read more
May 6, 2014
Photo of eliday
I recently opened up an account with Woodforest National Bank. I have had this account for less than a year, but I can already tell that this bank stands out among the others because it truly cares about its banking customers. Checks deposited to your account are available immediately. Even checks deposited through ATM are available the same day - within the hour. There is no ridiculous holding process for larger checks or deposited funds. read more
April 29, 2014
Photo of riaquiambao
Citibank. During my younger corporate years, I was delinquent with my credit card payments at one point. Couple of years after, I was unexpectedly approved for a Citibank Visa credit card. I must say that their application assessment is thorough and they give considerations or chances for young professionals to reestablish their credit.
April 24, 2014
Photo of praveenkorukond
I live in Canada and have all my banking with TD Canada Trust. We opted the bank as it has the best customer service. It also provides service during weekends and holidays which is very helpful for working people. Also they have financial advisers who provide all the liable options for banking to us to choose. They provide answers to all our questions and will have a very friendly relation with the customers.
April 2, 2014
Photo of lily_orret
Around one year ago I opened an account at a local Busey Bank, in my home city. It´s not a very well-known bank, but it´s close to my home and, so far, I´ve had no problem with it. The bank features a no minimum balance requirement, with the sole condition of getting the statements on-line. It offers debit and credit cards, online banking, mobile and direct deposit, and its customer service is excellent. The only read more
March 24, 2014
MidFirst Bank has been the best bank I've ever used. The fact that they allow you to use any ATM and not charge you a fee is the most solid choice for going with them. They always make you feel welcome every time you visit their locations. The only negative experience I have had with them is putting a hold on my account for a purchase I made for $2. I appreciate the fact that read more
March 24, 2014
Photo of blam19
Boeing Employee Credit Union, is the bank that I'll be mentioning today. Don't get me wrong, but this bank is great, but there are incidents that made me decide to switch to other banks. This bank only gave me about 5 mobile transfer actions per month which was far less than what I would prefer because I like to make transfers from my savings to checking account to make sure I had enough funds for read more