EECU Car Loans

We got a 1.79% rate on an auto loan which is great. After getting approved through an online form, they inform us we need to be members of their credit union. So we donate $10 to their credit union and now we're members. We want to auto pay our loan every month from our other bank. Nope, has to be paid from their bank. So we have to transfer money from our bank to theirs but we can only do that into their savings account. So they have to set up an auto-transfer from savings to checking so the car loan can be paid. They need an insurance form stating that EECU is on the title. We sent it and our insurance company sent it. They charged us $175 for insurance. I found that out when I logged in to see that the automatic car payment they said they set up wasn't paid. Even the employees acknowledge that everyone complains about these issues. Really? Who's in charge of this bank? We've purchased several cars over the years and have never had a single issue until using EECU. Pay a little more and go somewhere else.

EECU is easy to work with. They have allowed us to keep the loan current even when the pandemic hit and I was unable to find any job for 18 months.

Easy to deal with. If anyone’s looking for financing I recommend EECU. Only time I was a few days late, there where very understandable.

In all fairness I need to update my review. I am upgrading from 2 stars to 3 stars.
After about three months mobile deposits do have any holds placed on them. Perhaps it was because I was considered to be a new member but I was given conflicting information on the holds so I did not know what to think.

***(Original review)*** Compared to other credit unions they are not easy to work with. They put holds on all checks that are deposited thru the APP. This is frustrating because you cannot deposit a check and make a loan payment on the same day or next due due to a “mandatory 3-4 day hold.”

I've only been with EECU for 6 months now but I have to say this is the best auto loan experience I've ever had ! Easy payment arrangements and was thankful they gave me good loan terms with my average credit, Thank you EECU ! You have a customer for life !

I had a very frustrating experience with EECU concerning my car loan payment. I usually pay my car payment every month through EECU's online banking platform (despite its outrageous 11$ service charge to do so). A few months back I completed my payment online as usual, only to discover that they had taken the $378 out of my account TWICE over drafting my account. When i called customer support they proceeded to tell me that they would reimburse my account. After a week of waiting I finally recieved my funds, however they did NOT reimburse the second $11 service charge associated with the 2nd payment pulled. I will NOT be using their online service again any time soon.