One Nevada Credit Union Car Loans

DO NOT RECOMMEND One Nevada Credit Union to any body!
I’m extremely disappointed in One Nevada Credit Union.
To sign my auto loan I went to the local branch on Serene, LV. and was helped by J. Mac Garcia. I signed the loan, but I didn’t get any good explanation of how the interest rate will be calculated. I think Mac Garcia has no training to do this job. He doesn’t understand how important is to explain key points of the loan especially to borrower who doesn’t know much about loans. Just sign here, sign there it isn’t of any help, at all.
I felt paying twice more interest, so I decided to pay off my loan much faster, after 1 and a half year instead 5 years.
I turned to Liz Lowder Ence for help couple of times, but that was another painful experience.
My biggest disappointment come at the end when I realized that Mac Garcia mislead me about the Gap Insurance, so I end up losing another $499.
I requested to see my original signatures on the loan pages, but my request was denied.
For 1 and a half year with One Nevada I lost over $2,000 and I had to deal with a lot of frustration. Go to the big bank!

BEWARE THEY WILL RUIN YOUR CREDIT!!!! I have been a member for almost 10 years. I applied for a car loan to buy out the car I have had on lease, and was denied. I have perfect credit history except for 2 late payments when covid began and I was sick. I contact BMW to push the lease payments out since I was sick which they did, but they still reports them as late at the beginning of 2020. So two late payments in 2020 and 100% on time or early with all other credit cards and they deny me. I had a letter added to credit file explaining issue 6 months ago. I asked why I was denied and they claimed multiple late payments. I asked if it was the 2 to BMW and they refuse to answer. Told me I would get a letter which I never did! I was a member of another credit union before joining One Nevada as recommended and could get a loan at anytime with great rates! I talked to the person who suggest I move and they have since left also due to rude service, and problems with them messing up their credit. This bank needs to be shut down or sued for all the shady stuff they do! FYI, BMW and CapitalOne both offered to finance the car with Zero down and a good rate. Figured I would try the credit union, big waste of time and ended up with multiple hits on my credit from them that wont go away for years.... AVOID THIS BANK!!!!

I DO NOT recommend !! I wish I could give a 0 score. The phrase, "One hand doesn't know what the other is doing" applies. I paid off my car loan with them 8 years ago and received my title signed off by one of their representatives as paid off and title lien released and I zero'ed out and closed all of my accounts with them. However, a few months ago I received a letter from them recommending I change my user name. When I called today to check on it fearing identity theft, they said they have an outstanding balance in their Collections Department for that car loan. WTH ! It is now supposedly in a manager's hands. I'll try to add an update once it is resolved.

I was initially very wary about using a credit union for our car loan, but as it turned out it was the best decision we could have made. We were able to get the terms of the loan explained to us clearly and upfront. We had looked around for more favorable terms, but we kept coming back to Nevada Credit Union and their offer. We have not had one single issue in the entire time we have been customers and are considering moving some of our investments here as well. I would advise anyone looking for great service to stop and chat with a branch representative. You won't regret it!

I opened an account with One Nevada Credit Union earlier this year when applying for a car loan. The application process was quick and easy, and the customer service was excellent. They managed to make a complicated and stressful process easy. Additionally, they helped me to locate a vehicle that fit my needs and then worked with the finance department of the car dealership when that situation became difficult. Making payments is quick and easy, and they are more than willing to work with you if you need to make a payment late for any reason. I intend to look into the other services that this credit union provides because I am so impressed with the service I have received for my auto loan.