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Raul Olivas @smokeybear35
As a member, I'm truly happy to be using the Share Savings account with SchoolsFirst Federal Credit Union. My ability to manage my saving through both the website and the phone app have allowed me to save a decent amount of money in a short time. It is great to know that I have an ally in making my financial matters run smoothly and efficiently. When communicating with SchoolsFirst, their customer service team provides a top notch service and they describe the different savings options available. I'm so thankful that my wife introduced me to the credit union and I can't imagine being with another financial institution. Thank you SchoolsFirst!!!
I've been a member since college and they always have professional and very friendly service. The locations are very nice too. I'll be honest and say they do have very strict guidelines and if you are experiencing financial hardship such as judgements, or bank levies, or poor credit, they will turn you down or turn you away and do not have many options to provide you. Although they do offer programs or education on how to manage your finances or improve your credit, they abide by very strict rules. For example, my finances are severe right now and I have a ding with another bank on Chexsystems. I got a glimmer of light at one time and made some extra money doing a small subcontracted job. I needed to cash this check immediately to take care of some important financial obligations. I turned to Schools First whom I've been a member for over 16 yrs. My account has always been in good standing but because I've had no active deposits the last recent months and because I had a Chexsystems ding from another bank a couple years PRIOR, they wanted to hold my check for a week before cashing. One WEEK! It doesn't take that long to verify a check for God sakes. They were unwilling to expedite the cashing at any cost. I was so disappointed and was forced to take my check to a check cashing place that took a hefty fee from my check. I needed all of that money. Nice staff that is very resourceful at times with really nice and modern locations, but man they are too strict sometimes. You can't seem to catch a break here at all.
Being a member at SchoolsFirst has been a great experience. I've been going to SchoolsFirst for a few years now, and haven't had any issues. Everything's done very fairly, with no bad service charges or extra fees, and customer service has been perfect for me so far. Any questions I had were answered very clearly, and the person that fielded all of my questions was very friendly about it. It was very easy to sign up. My mother told me about it, and I got in through her, and it was very quick and easy to do. I recommend SchoolsFirst to anybody looking for a great credit union!
Product: SchoolsFirst Federal Credit Union Savings & CDs
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