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Its been 5 years with ally bank and i never had any problems. Banking with Ally is so Simple and secure with awesome features. And their customer service also too good they guide you very patiently in all aspects.
I had originally applied for this bank online because I needed quick access to a checking account for my new job. Not only was the turnaround time notification terrible but their customer service team was a nightmare to deal with. I'm ultimately glad I opted not to go with this company as I'm sure I would have had nothing but trouble. They were not helpful in answering my questions and did not follow up with a definitive answer as promised. The only positive experience I had with this bank was how streamlined and efficient the initial application process was. My final thoughts are: only go with this bank if you have absolutely nothing else going for you. It's not worth all of the hassle.…read more
I was looking for a good online only bank to use. I looked around and found Ally bank. They are a great bank with no fees and fantastic features for online banking. Free checks, no monthly maintenance fees like some of the other banks have, they even give you free anti virus software for your pc when you sign up. No complaints at all.
I have been using Ally BANK for only a few months and am very happy with their services. The only thing I do feel needs improvement is their website. It is very simple, but the features are very limited and ,it is very difficult to navigate the website and find which area it is you are looking for (for example, finding my recent transactions even took me quite some time). Otherwise, I am very pleased with my choice to use Ally Bank.…read more
I have used Ally for my checking account for 3 months. I thought it would be more complicated because it's all online but it's very easy. I have trouble staying organized and their website is easy to use. I have no overdrafts because I'm able to stay on top of my finances. I also get alerts to my email or phone. Ally has good customer service. I had to call about setting up direct deposit and I didn't wait very long to get it all straightened out.…read more
I just got approved for an ally bank checking account and although it was a bit of a hassle to get it set up ( I could not figure out how or why I was or was not approved) but after I called their customer service line, that was very curteous and helpful, we got everything straightened out and I am very pleased with my service!
I have enjoyed using Ally Bank. My favorite is being able to chat with someone at any time. They have always answered my questions even when they are probably pretty easy. The overdraft fee is not bad compared to other banks. And I like that Ally does not charge you bank fees. Overall, they are a good bank and I will continue to bank with them.
I've been with Ally for nearly a year, and have nothing negative to say about my experience.
I was apprehensive of joining a bank that had no physical branches, but it has not been an issue - their app and website provides all the functionality that I, personally, need. Their online deposit limits are high enough (50k per day, 250k per week?) that I have had no issues getting money in or out of my account.
I do still keep an account with a more traditional bank, in case I have need of other services that banks tend to provide (medallion guarantees, for example).…read more
I love this bank. I was a little wary at first, being an online banking community. However, Ally did it right. The checking account gives interest and their customer service is excellent. If I ever had a problem, I could call and would be connected in a few minutes. Their phone app could use some work, but overall, I love this bank.
I have an online only checking account with Ally bank. They have treated me very well and I couldn't complain about the service.They are online only so no local branch to do business with. But because they have no branch, they pass on those savings to the customer and they have no fees at all. The customer service is top notch. I would recommend it to someone looking for a checking account.
Unfortunately, this information is not made available on the bank’s website, but typically banks do require notification of travel. Please call customer service at 877-247-2559 to let them know of your plans.
Ally Bank offers a wide range of contact options for deaf persons including live chat, email communication and a hearing impaired customer service number. If you are interested in calling customer service you can dial 877-320-2559. Please find more details here: https://www.ally.com/contact-us/#ally-bank .
There's no charge to use any Allpoint® ATM in the U.S., plus the bank reimburses up to $10 at the end of each statement cycle for fees charged at other ATMs nationwide. Please use the bank’s ATM & Cash Back Locator to find ATMs across the U.S. here: https://www.ally.com/bank/find-atms/.
In the event that in a given week, for this product, there were multiple applicable rates in our database based on different criteria, the above graph reflects the lowest interest rate recorded. Before submitting an application, always verify with the issuing institution (i.e. bank, credit union, other lender) the rates, fees, and all terms and conditions accompanying the application.