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Pay with a debit card, Zelle®, Mobile and Online banking or paper checks (if purchased).
College, university and vocation students may be required to show proof of enrollment. This student waiver does not apply when the student turns 24, ceases to be an owner of the account, or is no longer enrolled in school.
Abysmal experience with BofA. I've been a customer since 2011, and I can honestly say I've never had an acceptable interaction with customer service. Additionally, I was charged $25 per month without warning because my savings account was barely beneath the BofA "threshold" balance. As if that's not enough, I tried to dispute a scam transaction and was told there was nothing BofA could do about it. Two of my friends made the SAME scam transaction and were BOTH fully refunded (they use Wells Fargo and Chase Bank). Thus, I will definitely be switching to another bank.…read more
My experience with the branch in Houston, Texas is awesome. The tellers know me on a first name basis. I haven't had no bad experience with Bank of America. Keep up the great work!! The tellers and personal bankers are always there to assist and help. Mrs. James is my favorite personal banker out here in Houston. They really know their customers who come on a regular basis to the branch. I receive great treatment from those at this location and others out here in Houston.…read more
This is my worst experience ever in banking. First of all. BofA Custormer service is very careless, disrespectful, it seems like they don’t need more customers. Staff are unprofessional. They don’t want to help. They go through my account and take a lot of money when I’m trying to get explanation from them. They are trying cursing me out. This is the worst bank ever. Not encourage anyone to do business with this bank
I deposited a check for $8500 on the 23rd of this month and they would not release the funds for some reason I talked to 5 customer service reps and they won't help me! The supervisors are the worst of the worst
I talked to the Bank in Kansas and they verified that the bank called them to verify the funds. It is the home equity line of credit check!!! ! I was on hold for 90 min !!!!!!! The supervisor from SC said I truly understand the situation but she does not understand anything it is my money I WILL BE LEAVING THE BANK ME AND MY FAMILY, this is the worst Bank on this planet the worst customer service the worst treatment in the banking centers…read more
These guys are very good. Every time I walked into the branch, they remembered who I was and were always very helpful. I recommended them to a couple of friends too! the app is also very helpful and saves loads of time.
On Friday, September 28th, I made a $670 payment, using the Square Cash App, but instantly canceled it because I sent it to an account that is no longer valid (person changed her phone number). The Cash App canceled the payment, and send me an online receipt and a letter to share with Bank of America about the canceled payment. Well, today is October 4th and my funds are still being held hostage.
I've called and spoken to like 10 people in their customer service line, and their basic message is TOUGH COOKIES!!!!. This whole week has been a struggle to put gas in my car, feed my 5 year old son, and just live life as a normal human, all because BofA decided that they will put a hold on $670 that was not sent to anywhere. Mind you, Bank of America didn't work for this money, I did!
This is my money, and a product of my labor, and as such, I demand this theft to be corrected immediately!!!! I can provide the receipt of Cash App payment cancellation, as well as a letter which Square Cash asked for me to share with BofA stating to remove the hold as this was an instantaneous canceled payment....but they don't care! Still waiting for my funds! This is theft!! Just ask, and I'll provide proof, or I'll just take my case to social media and Youtube.…read more
Honestly I’m not happy i deposited a check and it’s now on hold they said this is a new member policy and i was never aware about it! someone told me I’d get my money today 9/15 then i was told 9/21 now it’s saying 9/25 this is ridiculous and I’m pissed off at this point i just want to close my bank account with them and go elsewhere they’re saying everything is impossible when it’s really not!…read more
Please don't do business with Bank of America in any way. STAY AWAY FROM BANK OF AMERICA they are gluttonous and dishonorable by policy. I went in to cash two small checks, presented my id and had the account holder of the checks ready by phone to verify the checks were good. And yet, Bank of America staff would not allow me to cash them. The front line people are only obeying the stupid, inconsiderate decisions of management. I desperately needed that money that day. Please don't do business with these people. Find a reputable bank that cares about people.…read more
If there was anyway to give negative stars I would I have been a customer for 9 years and this last week I got an alert that my passcode to my online banking had been changed so it startled me so I called and got the most rude incompetent and vulgar customer represenatives I have ever dealt with in my life I was told that BOA had just decided after 9 years of banking with them that they closed my account I continued to ask why but I got no answer and I asked how can we resolve the issue if I don’t know what the issue is her answer was we don’t have to tell you anything and she got very nasty and rude and I asked about my money and she told me to call on Thursday to see how and when they would release my funds and I called several more times trying to talk with someone who was not so rude but all 5 people I have spoken with are all rude unprofessional and all of them cussed me out and hung up on me so please anyone who is associated without or professional organization I have never felt so degraded and humiliated in my entire life or thinking about associating with this bank check out their reviews because they’re not a customer fri…read more
My husband and me just got married this past week-end. We deposited our checks and they are holding a bank check till August 1st when they said we could haev cashed it and had the funds right away vs waiting for the deposit to clear. This was the last straw so we are leaving the bank with our familes...Bank of america lost a lot of money and we have had nothing but troubles with them not keeping track of accounts. We have had several incidents where Money was overdrafted due to processing then fixed and having to fight them for their automated crap. Due to them not giving money on direct deposits from Amazon for a day or so we would wind up missing bills. They would tell us we could do nothing but wait for them to resolve disputed charges where some reason it was rang up twice for food. We would pay a 5 dollar safe checking fee on my account not my husbands to never have to worry about overdrafts and they would still do overdrafts. We called on multiple days, sat with several physical Tellers, managers, and supervisors, and even made them get on a three way merge call with my grandmother's bank for the current check having issues through them which is one of those checks you have to buy with money and is considered cash. It is very dissatisfying that our honeymoon was cut short due to the bank being unjust and not resolving or being able to verify over the phone when they had all these simple solutions they should have been able to do without their clunky software and locks. We did talk to several other banks who said that they can do that since each bank has its own policies but most banks would have had the money resolved since its been technically 4 days now. Due to all these issues we decided to pull our money and go to an alternative bank. Our families are doing the same which means they lost way more money then they anticipated.
On a positive note the application process is not bad and I didn't have much issues when i got my gender change with them changing the info and changing account types. They do try to keep you safe and lock accounts for activity that feels different from what they usually see but its all mostly automated. Sucks when you need to wait an hour for it to unlock again due to the fact that it autolocked from buying from a different store, site, or in a different state than it is usually active. Other than that and easy access to an overly placed atm everywhere from being such a huge company It really feels not worth it.…read more
Yes, Bank of America gives you the possibility of overdrafting your account at an ATM. When withdrawing the money you’ll need to accept the terms and you’ll receive a receipt with confirmation of your agreement. Please note that you will be charged a $35 fee per withdrawal.
As per the bank’s overdraft policy, regardless of the amount of money in your account, you may be able to authorize an overdraft and access cash at a Bank of America ATM. You’ll pay a $35 Overdraft Item fee for the ATM withdrawal unless you deposit money to cover your overdraft by the end of the business day.
If you have a student checking account, and you are a student under age 23 you are eligible for a waiver of the monthly maintenance fee while enrolled in a high school or in a college, university, or vocational program, and you don’t need to maintain a minimum balance.
I visited my local BofA 'Financial Center' to switch from an "Advantage Tiered Interest Checking" Acct (2 checking accts + 1 savings acct) to a "Core Checking" acct. They rolled the balances from the savings acct and the 2nd checking acct into the remaining checking acct, closed the two for me, and then reassigned the remaining checking acct to "Core Checking" WITHOUT changing the account number. No change in passwords; Billpay remained intact, overdraft link remained in place. They were friendly and took care of the changeover within 20 minutes.
Bank of America's policy is to not cash checks unless funds are available in the account. This can be easily overridden and your check will be cashed without a problem. However, if your account has a history of being overdrawn, or there are problems with checks you have cashed in the past, they will place a hold on your account which will not allow checks to be cashed against your account.
In order to avoid the monthly maintenance fee, you must maintain combined balances of $10,000 or more. Combined balances include: average daily balances in eligible linked checking, savings and money market savings accounts; and the current balance at the end of the statement cycle in linked personal CDs and IRAs; and the current balance from two business days before the end of the statement cycle in your eligible linked Merrill Edge and Merrill Lynch investment accounts.
Your deposit will be made available the same business day the bank receives the deposit. Funds transferred before 10:45 pm ET on a business day will become available the same day. Funds transferred after 10:45 pm ET, but before 11:59 pm ET, on a business day are included in the balance to pay transactions that night – but, they will show the next day’s date in the transaction history.
The bank typically doesn’t pay overdrafts if your account isn't in good standing. Every day, non-recurring debit card transactions (individual debit card purchases such as at the grocery store or a one-time online purchase), will only be authorized when the bank determines you have enough available funds in your account or in your eligible linked Overdraft Protection account at the time of the transaction. Otherwise, the bank will decline the transaction and won’t charge an Overdraft Item fee.
As per the bank’s overdraft policy, you may be able to authorize an overdraft and access emergency cash at a Bank of America ATM. You’ll pay a $35 Overdraft Item fee for the ATM withdrawal unless you deposit money to cover your overdraft by the end of the business day.
You have to make at least one direct deposit of $250 or more, per month to have the fee waived. If you're under the age of 24, you are eligible to have this fee waived while enrolled in high school, college, university or a vocational program.
It depends on the type of account you have. The Core Checking account requires a daily minimum balance of $1,500 to avoid the monthly fee. If in any day of the month your balance falls below $1,500, you will be charged the fee. The BOA Interest Checking account requires a combined minimum monthly balance of $10,000 in order to avoid the monthly fee. Please find more details here: https://www.bankofamerica.com/deposits/checking/checking-accounts/.
The $12 has been the monthly maintenance fee of the Bank of America Core Checking Account for a while, but there are certain ways to waive it, which you might have done until now without realizing. The fee won’t apply, for instance, if you have at least one qualifying direct deposit of $250 or more, or you maintain a minimum daily balance of at least $1,500. Furthermore, students enrolled in high school, college, university or a vocational program, who are under the age of 24, have this fee waived as well.
In the event that in a given week, for this product, there were multiple applicable rates in our database based on different criteria, the above graph reflects the lowest interest rate recorded. Before submitting an application, always verify with the issuing institution (i.e. bank, credit union, other lender) the rates, fees, and all terms and conditions accompanying the application.