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I had picked up FNBO Direct a few months ago on a recommendation from friends. The interest rate attracted me as had the lack of monthly fees. It was extremely simple to setup the account and to transfer the money in. However, I began to run into issues getting the money back out; whether for bills or to transfer to other banks. The credit card companies would state the account number was wrong. Other banks would state that it was the wrong account, despite it already being verified and linked. Amusingly, as I stated before, you could transfer money in with no hassle. I don't recommend dealing with this company if you want smooth operations.…read more
This is an oversized bank. They cannot offer personal attention to customers. We had two major problems arise…once someone stole my checkbook, another time a utility company accidentally overcharged our account. Both times, we got everything straightened out, but First National was completely awful to work with. We had to fill out paperwork repeatedly, we had to pay fees for bounced checks while money was gone from our account, even though we proved that it wasn't our fault…what a costly mess.
Please choose a local, small bank instead. I did, and I couldn't be happier. At a small bank, you'll be treated as a person instead of a number.…read more
I had made a deposit into my checking account, and a few days later I checked my balance online, and the wrong amount had been deposited. I was missing almost $200 from the amount that I deposited! I went back down to my branch and told them about the problem, and had my deposit receipt with me. They corrected it immediately, and brought my account up to the amount that it should have been.
I absolutely love this bank. I have had it since I moved from Omaha to Dallas. The First National Southwest on Preston is the friendliest bank I've ever been. They greet me by name and ask about my kids. I never have to wait in line and they do not have a high turn over rate. They are same tellers and bankers. I wouldn't leave this bank even if I moved to a city that did not have a first national.…read more
I spent many years with First National Bank of Omaha because I loved the quality of service I got, and because of this, I got to see my checking account evolve over time, from being just paper checks and an ATM card to full service online banking. I got in on their online banking services right from when they were offered and even when they were just starting out, the service was robust and very easy for a technophobe like me to use. I also carried my mortgage through FNB of Omaha, and that was a process that never resulted in any kind of problems. It's a great bank and worthy of my business.…read more
I have been with First National Bank since my first job as a teenager. They have always been prompt and courteous to resolve and handle all issues. The best part is the use of use for their Bill Pay in which all of my checks and bills are drafted from my account directly to the company that needs to be paid. Also, there are many locations and ATMs around my area that make it very easy for me to do business as well as their hours of operation on weekend that have been a life saver for me! I see myself being a loyal First National customer for life!…read more
First National Bank has been fantastic to work with from day one. Staff is friendly and very helpful, and made setting up a checking account a breeze. This bank has been understaffed on occasion, hence the deduction of 1 star on customer service, but the lines haven't ever been too bad as a result, so I wouldn't let this discourage you. My favorite part of this bank, though, is their online banking services. The website is well designed, emphasizes security without being a hassle, and makes it easy to find the information you want. Per their recommendations, I 'went paperless' not long after opening my account, and it has been a great experience thanks to the excellent website. Overall I highly recommend this bank.…read more
Having my checking and savings account with First National Bank of Omaha is a joy. The customer service that's available is outstanding, whether you're setting up your first checking account, getting an auto loan or a mortgage for your first home. The amount of locations in the Omaha area is ridiculous. If you're comparing the banks in the Omaha area, make sure to include First National Bank in your search.
In the event that in a given week, for this product, there were multiple applicable rates in our database based on different criteria, the above graph reflects the lowest interest rate recorded. Before submitting an application, always verify with the issuing institution (i.e. bank, credit union, other lender) the rates, fees, and all terms and conditions accompanying the application.