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Worst bank EVER! Have plenty of money in my account, went to purchase furniture to replace because we lost everything in a flood. The "bank" declined my charges because it was over 2,000.00, left me standing and embarrassed. Spoke with the "I don't have authority to do anything" customer service clown, gave her all of my identifiers, last transactions to verify my identity to see if they will give me a limit increase, she said I didn't "qualify". Really? It's MY money, NOT credit!. When I received an insurance claim check from this so called bank, I took it to deposit it into WELLS FARGO, a check from WELLS FARGO and they said they have to hold the check to make sure it CLEARS! Their insurance claim process is TERRIBLE and you get a different story from different people about the same topic! I have a credit card through them and have had AUTO PAY for EVER, the auto pay fell off (don't know why) I asked them to waive the late fee (never late with them before on cards or mortgage) you know what they said? Yep, "I don't qualify for a fee waiver". I asked If they would set up my auto pay AGAIN, they said, "since the auto pay is NOT paying out of a Wells Fargo Bank, they cannot" them trying to make you have them as their sole bank! When you want to transfer money on line to another bank they want to know why, like it is their money! I am making formal complaint, with documentation to the attorney generals office and I cannot wait until Monday comes fast enough as I am pulling ALL of my money out of this so-called bank and refinancing my home loan with a REAL bank that I have been with for years! Terrible bank, terrible practices, terrible customer service, terrible claim process.…read more
After recently having moved into the Tucson area, I was in the market for a new bank. On a Saturday morning, I decided to stop in at a local Wells Fargo Branch. I was greeted at the door with a smile, and quickly sat down with one of the account specialists to discuss my options for opening an account with them. I felt that they treated me with the most professionalism, as well as did not discriminate. I think Wells Fargo is a great option for anyone in the area!…read more
Ive been a Wells Fargo Checking customer for over 7 years. My fee was waived because I tied a savings account to my checking account so I have zero fee checking account. The website is great as is the Wells Fargo iPhone app. I use it all the time. For faster balance checks I have my text messaging app set to text Wells Fargo with "Bal All" and it returns my balance within a few seconds. You can even check activity by texting "Act" next. Its way faster than logging into the app. Ive used the check deposit via photograph in the app too without problems. I also love how I can go to any ATM at any hour and deposit money into my checking account and it will show up instantaneous. For being a checking account, I have to say Ive never used any physical checks but I use my check card all the time. I even have Apple Pay tied to my Wells Fargo Check Card for paying with my iPhone. I really don't have anything bad to say about my Wells Fargo Checking account. I Love it.…read more
I've been with Wells Fargo ever since they were Wachovia, and had no trouble initially signing up. Since the switch to WellsFargo, it seems the hold periods for check clearances has really increased. Last week I deposited a check, and the funds weren't available for four full business days, which seems excessive, especially when I really need the money as soon as possible. I can't rely on them to have my money available for me when I need it.…read more
When I was needing extra cash and my friend offered to wire me some money, we realized that we had different banks. Since the loan was for me, I figured I would make it easy on her to do a bank transfer so I opened a wells fargo account since they had recently taken over our Century bank, and that was who she banked with. The day I set up the checking account, it took over an hour and a half to get through with answering questions and seeing what I was eligible for, but I had a great credit score, and a good history with my credit union. So I was approved for a checking account. They didn't explain anything to me, just handed me a debit card and asked me to order checks, I declined. I didn't have the cash to be ordering checks especially since I never use them. They said there was not a required amount to keep in the account and that if I didn't use the account at least five times a month, I would see a service fee. I thought ok cool. I had a few things I needed to do with the cash I would be getting into the account that day and figured that if I swyped the card for a soda at mcdonald and some diapers at walmart along with the three bills I had to pay would cover me for the month. So my friend sent me the loan, and I paid the bills, and got me a drink and bought the diapers. Everything was fine from what I understood. I deposited my next check into wells fargo and was going to alternate every week, one in wells fargo, one in my credit union. Well, after I deposited my check, I asked the bank to transfer a small amount back to my friend as my first payment, and they did, assuring me there was no charge for it. Then I got a letter in the mail two weeks later. I was overdrafted close to $100 dollars. The check I put into the account had been $138. I sent my friend $25. I spent less than $50 out of the money because I had been using my bigger check which was in my credit union. So I looked online at my statement, I had a $12 service fee, a $14 service fee, a charge for bank checks, and some other fee which was attached to my account transfer which made the check charge overdraft my account, so I had an overdraft fee of $45 bucks and then I had grabbed lunch for like $6 thinking I still had around $70 in the account, but it was already overdrawn, and the bank let it go through and charged me a second overdraft fee. I closed my account the same day. I went to the branch and had a bit of a fit. The tellers were amazing. Really nice. But I wound up having to pay out of my credit union part of what was owed, even though they did waive one of the overdraft fees and refund my account for the checks I did not order. they made me still pay for the second one from me buying lunch because with my account already overdrafted I shouldn't have been buying lunch. HA. But I didn't realize it was overdrafted. I had used my debit card more than five times that month, so shouldn't have had a service charge, but was told bill payments did not count as debit transactions, so I didn't have it hit 5 times, and then the second service fee was because my account was lower than $100 at the end of the month. They never told me I had to keep a hundred in my account. I still don't see why I had to cover any overdraft when they didn't decline my card which was on an account that had already been overdrafted, and was only overdrafted because they ordered checks which I declined getting anyway. If they hadn't ordered checks, even with the service fees, I still could have paid for the lunch with no overdraft. Not a good experience. Great customer service. terrible information about what they charge for, and messed up way to deal with a mistake that was THEIR fault. I would NEVER recommend this bank to anyone.…read more
I started my checking account back when I was banking with Wachovia, and my checking at that tine was truly free--no minimum balances required to keep from paying monthly fees, lower overdraft charges, etc. When Wells Fargo bought Wachovia, my account was converted, and I haven't been all that happy with it since. They instituted the monthly fee for clients who don't have direct deposit or maintain a (somewhat ridiculous) minimum monthly balance. They raised the fees for overdrafts significantly. They seem determined to take more of my money every month while claiming to be "free" than their predecessor did. But the part I find most irritating is that the completely user-friendly and transparent online account that I like so much when I banked with Wachovia was replaced with a system that makes it really difficult to keep track of your actual balance. Their balance alert system, which I am signed up for via text, is also sometimes delayed nearly twenty-four hours before I receive an alert after my balance changes; someone who had stolen my debit card could have had a field day in that amount of time before I ever received notification. All in all, not recommended and the only reason I haven't sought out a new bank is that moving accounts is a hassle I simply don't have time for at the moment.…read more
I have been banking with Wells Fargo ever since they took over Wachovia. I have been very pleased with their service. I use their checking account for all my bill pays and also use it for buying online. I love being able to go online and see instantly charges that are pending and detailed information on purchases I have made so I know exactly what has been processed already. I love having a checking account with Wells Fargo.…read more
Being a customer for fifteen years without an overdraft and having an 810 FICO score does not ensure you will be treated respectfully here. Their risk analysis includes refusing to cover skimmed card protection. My ATM card had been skimmed and used twice in two different counties for the tune of eight hundred dollars before I noticed. I immediately cancelled the card and reported it to Wells Fargo. Of course I assumed the bank would cover the fraudulent charges. I was shocked that my "investigation" outcome said they had no reason to believe that it was not me that used the card twice in two different counties while I was working that day. I was appalled and had the two police reports I had filed where the police had found an ATM at the grocery store had a skimmer on it already. After calling the bank and speaking to three different people to no avail, I had to go into a branch and get loud to get a resolution in my favor. So offended that they handled this way when they knew it was fraud. I still have not cancelled the account because so much of my autopay is caught up with them, but I really should on principle.…read more
BEWARE CONSUMERS WELLS FARGO ARE CORPORATE THIEVES!!! For anyone who is thinking about banking with this establishment DONT DO IT!!!! They steal your hard earned money. I read other reviews and found countless reviews just like mine. They are infamous for incorrectly charging numerous N.F.S. fees @ 35.00 a charge! I am a single, white American woman on Disability, I live on my Disability checks and cant afford any extras so when I discovered an error at the banks end, I called and spoke to a manager and explained what happened. He told me "Sorry, we are unable to credit accounts. Of course this is a total lie! Due to this error I will be unable to pay my bills, get my prescriptions for my illnesses, and am so devestated and upset that I feel sick! Is this what this corporate bano does to Middle-class American's? What happened to Customer Service and fixing mistakes? I have contacted the Better Business Bureau and the incident is being investigated. Till then, I will warn everyone I can, and not stop until I have exhausted every avenue!…read more
I have been a checking account customer with Wells Fargo for over 14 years and I have nothing but positive things to say about it. I have never had any problem with my online banking or in-branch experiences, and the customer service has always been great. I also have other accounts linked to this one, and everything is seamless. The fees are better than other banks I have compared to, and I have never had any problems with them.…read more
If you are interested in the overdraft protection plan, then the bank will transfer the funds from your linked savings account, line of credit account or credit card. For this transfer the bank will assess a $12.50 fee per each item. You can add the overdraft protection feature online here: https://www.wellsfargo.com/checking/overdraft-services/. You might be interested in the Debit Card Overdraft Service, which the bank will approve at its discretion, to pay for ATM and everyday debit card transactions. For this service there, is no fee if you make a sufficient deposit or transfer to cover a negative balance before the cutoff time on the same business day. If your account is overdrawn, the standard overdraft fee of $35 per item will apply. You can add this feature to your account online here: https://www.wellsfargo.com/checking/overdraft-services/.
No, Wells Fargo offers a $100 bonus when opening an Everyday Checking account. To qualify for the bonus will need to make 10 debit card transactions or set up direct deposits of $500 or more within 60 days from opening the account. Please note that the promotional offer expires on 6/30/2016.
Yes, you can deposit checks at an ATM. If you deposit the check at a Wells Fargo ATM, the first $400 may be available on the day of the deposit, the rest of the deposit will be made available the next business day.
Yes, you will get a couple of checks with your new debit card after signing up and you can order some more checks afterward. Keep in mind that the checks that come with your checking account are personalized with your account number, not with your name. To find out more, you can call Wells Fargo’s customer service at:1-800-869-3557. Best of luck!
In the event that in a given week, for this product, there were multiple applicable rates in our database based on different criteria, the above graph reflects the lowest interest rate recorded. Before submitting an application, always verify with the issuing institution (i.e. bank, credit union, other lender) the rates, fees, and all terms and conditions accompanying the application.