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We love this bank, specifically we love the Armstrong Branch. It was only a few blocks from where we lived, and given Armstrong isn't too big of a town, most people were within easy walking distance. We loved Phil, the primary insurance adviser as he was helpful and personable. If nothing else, use that service, it's great. They have a housing advisor, although we never needed to use him. The tellers are generally pretty nice and friendly, we never experienced any overtly negative transactions or issues. One thing, most people will like, is that even though it is a small town bank they always have 2 counters open inside. It's nice to go in and not have that line, and be stuck behind someone who just isn't in a hurry to get anyone else moving. A great experience for anyone who needs a solid local bank.…show more
A few years ago we moved to Armstrong, IA and chose to try Bank Midwest on a recommendation. The nice thing about the branch we used was that there were a large number of professionals there to help with a variety of services. They have insurance agents, housing and realty specialists and notaries. On the whole the service is great, you have the occasional issue with a new teller or an older teller who just isn't in the right mood, but overall customer service is pretty good. We still use the insurance agent, through them as he is solid and skilled, but I believe if you are in that area, it is a good branch to use. We used it with no problems and continue to use one of their services.…show more