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I set up an account with Bellco in order to establish a direct deposit into my landlord's checking account with Bellco. I set the date up and thought everything was ready to go. However, on the day the transfer was supposed to happen I wanted to make sure that (1) it was still set up and (2) what time during the day it was supposed to happen. When I went to the credit union I asked for some help and was told that I would get help very quickly. However, 20 minutes later I was still no closer to getting help than before I actually walked into the building. To the contrary, it felt like I was in worse shape ... at least when I walked in I was optimistic about getting my issue solved. Well, 30 minutes later I was finally informed that all of the information I needed was impossible for me to get. So, I left frustrated and hoped that somehow my direct deposit would be taken care of ... other than that, I love Bellco.…show more
I have grown up with a Bellco account - starting with a savings account when I was young and still in school. I have enjoyed the benefits that banking with a credit union - it is small enough that it feels personable. The tellers know you by name, and always ask about my family (most of which also have accounts).
When I moved out of state for a brief period I wound up opening a checking account with a bank - I don't know why people do that! I won't go into the gory details, but was very happy when I moved back and went back with Bellco. I know now that I am very spoiled and could never imagine going to a traditional bank in the future.
With Bellco, you can be assured that you'll be treated like a human - not a number, as for loans, I have found they have great rates and terms in comparison to banks. Even if it cost a little more, I would most likely go with Bellco in the end - I fully trust them, and enjoy the warmth and personable experience that is provided. I would highly recommend this credit union to anyone looking to rid themselves of the traditional bank.…show more
After dealing with horrible banks upon horrible banks, I finally decided that I would try a credit union for the first time ... and let me tell you, it was the best decision I have made! Bellco Credit Union happened to be right next to my house, so it was a very obvious choice. Since I have been with this credit union for the past few months, I have had not one issue. A couple of months ago I had fraud that posted to my account for over a $1000. Usually when something like this happened I knew I was in for endless phone calls and bad customer service with no resolution (usually what I deal with). To my surprise, customer service was completely helpful and I had the money back in my account in four days. After this experience, I will never switch to a bank again!…show more
Bellco has been our family credit union since before I was even born, and they have always been excellent in every aspect. The application process is a breeze, their interest rates are way better than anything I ever got with my old bank, their checks cost less to order and their customer service is beyond reproach. Everyone I have ever talked to there has been nothing but helpful and friendly. Plus, their ATM network is even bigger than the one I had with my big, national chain bank. I don't think I'll ever need to change banks again. Bellco is the best in Berks hands down.…show more
I'm pleased to give Bellco a 5 star rating in all categories as they deserve it. After negative experiences with 2 other banks, I gave Bellco a try and they are just wonderful. Having access to a free checking account with no fine print fees or minimum balance is a luxury all banks should afford but apparently very few do, and Bellco is one of those few. Their customer service is absolutely amazing as well. I walked in to my local branch without knowing much and walked out with a free checking account and a sense of belonging. The employees really care about their customers and go out of their way to make you feel comfortable and at home with them. I recommend Bellco to anyone who is looking for the absolute best in customer care and service.…show more
I don'ÂÂt actually have an account at Bellco Credit Union but I frequently go to their branches to do banking because they are a part of the co-op of credit unions. Their staff is always extremely friendly and willing to treat me as one of their own customers. I can pretty much do anything at their branches and atms that I can at my own credit union. If I ever have the need for another loans or another type of banking account I will definitely look into working with Bellco Credit Union. They are closer to my new apartment than my own credit union.…show more