BMO Harris Bank Checking Accounts

I was a Harris customer for decades, long before BMO. Not any more. Customer service line is worthless, debit card is unreliable.

I do not trust this bank. Individual bankers have "miscounted" cash deposits leaving hundreds unaccounted for only to find out when I return frustrated. Then yesterday, right before a large sum of money was going to get deposited into my checking account, I found my account closed. Now, I'll be switching from a high interest car loan at bmo to a low interest loan at my primary bank. On top of all that, customer service here sucks and it is impossible to find a phone number for a specific branch online. If you like to trust the institution responsible for keeping your money safe and accessible, bank elsewhere.

Absolutely horrible customer service! Offered a bonus for opening and funding an account, with the expected bonus paid after 4 months. A couple of days before the expiration date they told me my deposits weren’t “qualifying”. Several times in the previous months when calling in for other complaints the reps told me I was on track to earn the bonus. Turns out, in another unseen downloaded page it stated I needed to have done direct deposit. During a pandemic, the paperwork for amending direct deposits would have been very difficult! Absolutely no willingness to do the right thing by honoring their commitments.

I opened checking account with BMO Harris and they suspended my account. I have called multiple times but nobody can help for a week. BMO Harris is a fraud bank

I just opened my account, I have had so much trouble accessing my account. I had to call several times Then the branch manager where I opened my account in Sun City did not try to help me with my account, my funds were available and she would not remove the hold which is now going to cause overdraft charges for me. I had called bank by phone 3 times and it said my funds were available so I paid bills. They truly don't care about people.

BMO has the worst customer service by phone!! And this didn’t start with COVID 19! Whenever I call them even at midnight their wait times are ridiculous, I’m talking at least a half hour to 45 minutes!! If I drove I would change my bank in a second! But my BMO is right across the street!

The want as much fee income as they can get from their customers - beware! They are heartless! They charge a fee for any and every little thing!

I just wanted to also express my feelings on a VERY LOW QUALITY bank. Like many others, I will also take my business elsewhere. In no way does this bank offer anything worth anyones time or business. Complaints come from the same as many others, if you try and get a heloc from this place, they will ultimately destroy your credit score with 3-5 credit checks for a simple loan request. You will also get a run around from very poorly trained staff and NEVER a straight answer.
As for personal checking and business checking, very poor quality. As many have stated before me, its fees here, fees there, mistakes here and mistakes there. I can see the turn around rate of employees at the branch that I use and its far worse than any place I've seen.
Do yourself and your money a favor and stay clear of this bank. And if you choose to ignore the warnings, go ahead and find out for yourself!! This bank should be investigated by the Feds.