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Complete incompetence. I mainly dealt with the Akron, Ohio branch and the poorly trained employees offer such different answers to simple questions. The membership is declining. Stay away they are careless I would call in and ONLY give my name and address and they would reveal all account info to me wtf! Its like this if the bd of directors of BSCU were in charge of an airline company they would not be qualified to fly a cargo plane full of rubber dog shit out of Hong Kong LOL…show more
I've been a member of Buckeye State Credit Union ever since I moved to Ohio in 2010. I have always been a customer of credit unions everywhere I lived, so I have plenty of experience but I think I like Buckeye State the best of all. Every time I go into the branch to cash checks or address other matters related to my small business, I am always greeted with warm smiles and people who have gotten to know me well enough that they address me by name. Doing business with Buckeye State Credit Union has been a real pleasure and I will continue to do so for the foreseeable future.…show more