Capital One Checking Accounts

I hope this helps somebody. Please do not bank with them. Their customer service is terrible. They will keep you on hold for over an hour. No bank should ever do this, as they have your money and they should be accessible to you. When you decide to call back and speak to a supervisor, they put you on hold again (although I did not wait an hour this time, only 30 minutes). This tells me that they have a lot of customer issues, which is why their wait times are so long. Also, they never clear your check before 10 business days. Even if you have never bounced a check and made multiple check deposits from the same companies that have never had issues clearing. This is by far the worst bank I have ever banked with in my life and I really hope that whoever reads this review RUNS AWAY FROM CAPITAL ONE!! They are a scam, a complete fraud of a bank. Please do not fall for any of their advertising. This is a horrible institution that should not even be allowed to be in operation. Save yourself the time and take your money to a bank that would be happy to have you as a customer.

Horrible company if you're black. They will freeze your account for months if you have money because they do not believe black people should have money. I had over 30k in my account went in to try to get it out for a purchase and they froze my account I am not the first person this happened to either many other people I have talked to have said the same thing, or had similar experiences. And guess what all have been minorities. Capital one is racist.

Have you ever needed help when the world is in trouble and it seems to stop. I do, this world pandemic has had me out of work for over a year and three months, just like many others. The government created programs to help people like me. I Received a Grant and within the same day of receiving the grant my account got put on hold, so they could verify me. ok, I thought this is not bad they want a document or something to prove it's me making transactions, NOPE NOT THE CASE. Missing many payments on my current accounts and life is slowly shutting down for my family and I. Capital one bank can't even expedite the process to help their customers. To add insult to injury the credit cards that are with the same bank are charging me interest and late fees because I am not able to pay because my account is on hold, way to stick it to the little guy capital one. so needless to say I don't think that capital one cares about their customers nor do they feel the need to help their customers in timely manner. This company, capital one, is not about their customers or their families they are all about some self-righteous policing of people already vetted by the U.S. Government. This experience has left me looking for ways to find a bank that is small and more personal that already knows what their customers do for a living and when their are looking just to feed and provide for their kids. Capital one is getting a big thumbs down right now and is going to have a hard time changing my mind about this in the future.