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I used to have a checking/savings account through Capitol Bank, and it was a great experience, but sadly I had to move so I had to switch to a different bank. They gave me an excellent experience, both in customer service and in rates. They don't have any crazy fees, unless you overdraft, but that's with most banks. Even when you do mess up and get a fee for overdrafting, they will reverse the fee as long as you are responsible and don't continue overdrafting. I’m not sure about the other loans/services they provide as I just had a checking/savings account, but I didn't have any trouble. The staff was respectable, knowledgeable, and friendly.…show more
I do all my banking from Capitol Bank. I have a checking account, a home equity loan, and a car loan with them. They have never let me down when I needed them. I feel like my money is safe in their hands. At the end of the day I will have every cent that I am supposed to. I do direct deposit and pay online so I never even have to go into the bank. I have no doubt in my mind that they would be as competent as in the rest of the entire banking process. I have never once been anything less than 100% satisfied with Capitol Bank!…show more
I joined Capitol Bank a while ago in hopes of finding a bank that didn't try to screw me from every angle. I was sick and tired of having to deal with the same crap day after day, fees after fees, etc. Capitol Bank was like a dream come true to me. They are simple to deal with, they help you solve problems instead of creating them and they are kind and efficient. I love how understanding they are when mistakes happen. They always have free suckers for my kiddos when we go, they love that. :) Thank you Capitol Bank for making my life easier.…show more
When opening my first business, I decided to go with Capitol Bank for my business accounts based on the recommendations that I had received from multiple other business owners in the area. I was not sure what to expect as I had only ever had a normal checking account up to that point, but the person who I talked to at Capitol Bank explained everything clearly and helped me with any questions I had. The experiences I had with Capitol Bank were always great. I never once had a problem with them, and they always were there to help me out when I encountered something new on the business side of things.…show more