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Citizens Bank is a very reliable bank. I've never had any problems with errors on any transactions in my checking account. Their customer service is excellent, too. They respond to phone calls within less than five minutes, and they can usually answer your questions right away. I think Citizens Bank is one of the most efficient banks I've ever had a checking account at. Their fees are very low as well. I would recommend this bank for anyone who just wants a basic checking, savings, or CD account. When my ATM card was stolen, they sent me a replacement card in three business days, and I didn't even have to go into a branch to activate it. They really make banking easy.…show more