Citizens Bank Checking Accounts

I’m Warren live in New York. Words alone can’t express how I feel. Rootkits credit specialist did what I felt was impossible to repair. I had a $24,000 student loan from 1989 and I know I paid it off long ago with some credit card which brought down my credit score, but they took my tax return which deprived me of getting a home loan. I read several reviews about rootkits credit specialist and decided to contact them via [email protected] and texted afterwards [(760 474 3440)]. I got a reply immediately and explained my predicament. Rootkits brought back my lost joy by fixing my credit which enabled me to gain access to a home loan. Today I’m living happily with my kids. All thanks to the entire team Rootkits credit specialist. They are just the best. I solely recommend them.

Terrible bank with arbitrary bureaucratic procedures. After I first opened the account online they told me they were closing it because the name on the bank account I transferred from was not my name. But it was definitely my name. I had to go in the branch and appeal this process. My online banking had to be reactivated a few times. A month and half later I find my online banking has been disabled again and when I call in to check my balances, $3800 of my funds are missing. The bank has put a hold on some transactions they are saying were not made out to me. My account then becomes -2679 in balance because the hold on one large transaction is appearing twice. At this point the bank may never give me back my funds and may close the account. They already closed my debit card. If I did not have cash or other funds in an online account I would be completely screwed. I will stick to my online fintech account from now on.

Staff (both in person and online) are always friendly, respectful and helpful. Although virtual banks may be easy to navigate for the millennials, this 50+, proud AARP member, appreciates face to face service!

I open an account with Citizens Bank and a week after I set up online banking I get two emails that my ability to do online transfers is restricted. The next day, I'm unable to log in at all to online banking. I give customer service a call and I speak to a supervisor who tells me that they are reviewing my accounts... I call back again the next day and I'm told they are closing my accounts and unable to tell me why. Every time I call the customer service rep is a Latino person who speaks heavily accented English, and the supervisor they transfer me to is white. I step into the branch the following Monday and I'm told they're closing my accounts because accounts opened online receive more scrutiny and the name on one of my ACH deposits did not match the name on my account. Luckily, I have a bank statement from the checking account I transferred money from and an email from the Venmo account where I tried to transfer money and my name does match. The bank is able to verify these and reach out to the regional manager to put in a request not to have my accounts closed. The next day I'm told everything is cleared up and I'm allowed to keep my accounts. My online banking is still restricted though, but after making a few calls I get that restored. All of this is a waste of time and a headache but I'm really just trying to get an extra few hundred dollars as a promotion for opening the account and using direct deposit. I'm grateful for the staff at the branch for helping me out. They helped me out much more quickly than the customer service on the phone.

Signed up and completed all requirements for a $400 bonus checking offer. They closed my account right before it was due to pay out due to a zero balance. This was no coincidence. Was never informed of auto-closure and have never had a bank do that, especially without informing the customer first.

I visited the East Greenwich branch in Rhode Island and was highly impressed with all the help and advice I received from Nick Pedrotti, Melissa, David and Patricia
I would highly recommend Citizens bank to other for their friendly and informative staff

Opened an account when I was away at college to deposit a paycheck since my direct deposit wasn’t working for my local bank. Staff in Boston location were always friendly but my experience beyond that has been nothing but a pain. Had to argue with customer service after an incorrect overdraft fee, was treated with suspicion and disdain when it was very much their fault. Did ultimately get my money back but stopped using the account and card because I have more reliable banks. Had a few hundred dollars sitting in that account for several months with no problem, was just using it as a security fund. Just went to check it and found they’ve taken $15 out in the last two months ($10 last month, $5 this month so not even consistent) for it being a “dormant account”. Weird because I knew this wouldn’t be an account I used a lot and ASKED when I signed up if there were any fees like this and was told no. Will be calling customer service to fix that tomorrow and expect it to be a hassle. Either way, will be transferring my remaining funds out and closing my account. Can’t imagine having to deal with them on a regular basis. You can definitely find better!