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Went in to the Golden location to open an account and they said they could not help me too busy (at 4:15 open until 6) told I would have to come back Friday or Saturday and I would need an appointment. Never heard of a bank that does not want to open new accounts. Disappointing as I liked the location. Had to find another bank in Golden.
A while back I decided to go with a local credit union as I heard the banking experience would be better with one. I signed up with Credit Union of Colorado, and have been very satisfied. No fees, No issues whatsoever. When you walk into the local branch they greet you with a smile and are very friendly. Just all around great service. My only issue is that they don't have a lot of branches so you may have to drive quite a ways to get to one. Other than that, you can't go wrong with them.…show more
I love the Credit Union of Colorado! I have been a CUofCO member for six years now and have yet to have a negative experience with them. I primarily use the Lakewood and Golden branches and service is exemplary at both locations. The tellers are friendly and efficient and will go the extra mile to help when the situation warrants. I've had to call and have my passwords reset more times than I like to admit, and the telephone personnel are as efficient and pleasant as the branch staff. CUofCO has my business for as long as I remain in Colorado.…show more
My folks established a savings account in my name at this location. I added a checking account at 18, and obtained a personal loan shortly thereafter, and have been very satisfied with my experience. My only complaint is location. They have very few branches, and they are all at least a half hour away. I pass two Wells Fargo branches on my way to the closest co-op ATM. Because of this, I maintain a low-balance Wells Fargo account for convenience (which I hate,) but the Credit Union of Colorado is still my primary bank. Another thing I should note: others may not have such a smooth experience at this Credit Union; my account is more than 20 years old, and because of this they've been able to do things for me that they couldn't otherwise do for new account holders due to the old policies having less red tape. Nothing that actually impacted my service or experience, just small little things they did to help me out. At least they'll look for those loopholes for you and tell you they exist, if there are any.…show more