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We have been banking with Efederal for over 10 years and my husband longer. We have a savings and checking account as well as our home, land and a credit card through them. They are always very friendly and know us by name when we go to the bank. They now have a mobile app which has made our banking experience even better. For as long as we have been with them I cannot recall us having any problems at all. They've always been quick to respond and happy to help.…show more
E Federal Credit Union is one of the friendliest and most knowledgeable credit unions I have dealt with. Dealing with large national banks can be frustrating so it's nice to have a close relationship with a small credit union. The staff is very knowledge and friendly. The application process is extremely easy. Everything is laid out clearly and accurately. During my time with them I have rarely had to call because all transactions have been accounted for and are easily done online. Monthly statements are emailed to me as well which is a nice convenience. I have really enjoyed my experience with E Federal Credit Union.…show more
We went to E Federal Credit Union to assist my elderly mother with her banking needs. It truly was indeed one of the best choices we ever made for her. We had moved her to LA be close to us, and she was very hesitant about going to a new credit union, as she had been with original one in Texas for 35 years. Our neighbors recommended it to us when she found out that we were looking for a credit union. We were struck immediately at how helpful and friendly they were, and helped us through the entire process. My mother's comfort was most important, and she immediately felt at ease. She ended up opening a Money Market and a Checking, and later on they also were able to assist with estate planning. We have been and continue to be impressed with their customer service, and my mother even took out a small loan for some home improvements in her new condo. The whole process was made very simple, and they kept us informed every step of the way. We can only say good things about EFCU.…show more
E Federal Credit Union is the credit union I fell back on after having a horrifying experience with another bank. I was lost in their system and they had no record of my existence. After this happened I knew I could never be a customer of a big bank again. I have since fell in love with E Federal Credit Union. I have not had a single problem from day one and they are more than willing to guide me with any question I may have. I am glad that I switched and that I have found the bank that I will remain with for a very very long time.…show more
I love E Federal Credit Union. I have several accounts with this union and am very satisfied. They are easy to do business with and almost everything is handled online. There are several question and answer sections on the website. I am pretty sure all applications can be done online. Statements are e-mailed to you as well. I really enjoy using the site to control my accounts. I have very rarely had to call, as it is so easy to use this companies website. When I have called the customer service is excellent! They have great service to all customers.…show more
I really like this credit union, in fact I have a few accounts with more than one credit union, and will not maintain any accounts with banks. E Federal Credit Union is a down to earth credit union that offers excellent, above average customer service and reasonable terms on every product they offer. I have had my account with them since living in the area and will keep the account regardless of where I choose to live in the future. The application process is easy and straight forward. Much of daily banking can be accomplished online and customer service is always ready to help. No long hold times and no hassles.…show more
E Federal is the best credit union I have come across. Their customer service is what makes them above and beyond any other credit union out there. I had a problem with my account about a month ago and called customer service to see if they would help with it. Not only did they help but they assured me that I would not have the problem in the future and to not worry. Most companies now adays don't worry about customer service. E federal takes care of their customers and makes sure you are happy! If you are looking for a credit union with worry free credit then this is the company for you. Awesome!!!…show more
I think that this is a good credit union. It was one of the first credit unions I ever used and so I was learning a lot of new things as I went. Although I was intimidated by the sound of it, I soon found that it was actually really easy to get into and understand. This particular brand has a good reputation and I have never had any major issues. The only minor issues I had were easily resolved online and I did not suffer much hassle or time lost. Over all it is a great union especially if you are just starting out or you are young.…show more
Call me silly but I love working with a credit union as opposed to a big branched bank. Credit Unions care about their customers. We are not just a random account number, we are a name, a face, a family. E Federal Credit Union does top notch work recognizing this. I am not just another number to them with money attached. They try to help in any way they can and do a wonderful job. I have never had any troubles with them or their customer service representatives. I am 100% happy with E Federal Credit Union and will never go anywhere else. They do a superb job with all my banking needs.…show more