Fifth Third Bank Checking Accounts

I was forced to use Fifth Third for my disability savings account and my account was used for fraudulent payments as soon as I got a debit card, when nobody other than bank employees could have accessed my card and name. The money was returned, the card cancelled, and a new one issued, but only after having the worst customer service I've ever experienced from a financial institution - many many hours on hold, customer service staff who don't know anything about bank policy, horrendously bad call quality, insistently being told to go to the nearest local branch when I'm hundreds of miles away, my name being misspelled, etc. Anyone who manages disability savings accounts, please drop Fifth Third, by using them you're opening up vulnerable people to being stolen from. If you can choose what bank or credit union to use, never choose Fifth Third.

It is a bank where people trust to deposit and keep the money that is obtained with sacrifice, whether it is a bank, they are not interested in anything, because if you make a claim for unauthorized payment, they say that they can do nothing and also when you deposit the check by phone They tell you a date and they deposit on 2 different dates and in halves and they have bad customer service. Since you end up in the bank and they can't help you either, so be careful with Fifth Third Bank.

Take your business some place else! Do not ever bank with 5/3! Avoid at all cost! If you’re planning to open up one, go to Wintrust, BofA or US Bank! I’m just stupid enough to open one last month and made a huge deposit only to find out that it was blocked by their fraud department and unable to verify the authenticity of the check. The check was a legal settlement check issued by my lawyer. Now my account is submitted to closure and my lawyer couldn’t make a sense out of what this bank did. Now I have to wait for a check to come in the mail where I could’ve used my funds for home improvement. Again, take your money elsewhere!

The worse I’ve been with fifth third since 2013 and let me tell you I should’ve been left along time ago! They have too many hidden fees! They charge for everything! Closing my account today so they can stop making my day a fifth third worse!!!!

This bank has either no idea what they are doing, or they just don't want you to get your money.

I had banked with them for roughly 20 years. They were always just okay. Issues with them blocking my card multiple times over purchases I had made in person which was annoying. Not to mention their interest rates on savings accounts are garbage.

A few years ago I moved to Canada and needed to update my mailing and billing address. Absolutely no way to do that online, even when you call and have them change it, they do it completely wrong. It took 3 calls for them to get it right. Then I wanted to transfer my money to canada... nope, they can't do that, they said. Unable to do a large transfer online and have to drive 5 hours to the US to a branch to get a wire transfer!! Even tried calling a branch and they had absolutely no idea how to get me my own blasted money.

I had to use a 3rd party company "wise.com" to withdrawal my money and then transfer it, which is absolutely absurd that I had to do that. Lucky for me, my new band offered to cover the transfer fee. For a bank that boasts $133 billion in assets, they need to get their heads out of their assets and make their banking more than their "fifth third better." Even simplii does international yransfers... I don't recommend 5/3 at all.

Worst customer service! Especially BECKY IN OWOSSO, MI! She will openly argue with you and "has no control over her eye rolls". Literally made a whole fool out of both of us as she argued with me in regards to canceling my account and giving me my money. Waving her hands around her head like a mental patient who got let out too soon. I've only seen this behavior in zoos! Thankfully the manager came over to help me close my account or I'm sure she would still be going nuts.
My card has had a fraud block on it 4 times in 3 months for transactions I make in my HOMETOWN. Then they apologize and take 2 weeks to issue a new card.
They also just took 2 weeks (10 full business days) to process my PAYCHECK because apparently they got confidential information that the funds weren't available. My employer proved they had the funds available immediately but they could do nothing about it as the check was already "processed" into my account and was just waiting for my bank to release it.
I've never had any of these issues with Chase or Huntington and my checks have never bounced before. 5th 3rd is a whole joke and you'd be better off keeping your money in a shoebox!

Fifth Third Bank has been crooks as long as I can remember. The worst checking account I have ever had. I was cashing a customers check and they wanted to charge me $60.00. Are you crazy! I will never accept a check drawn on Fifth Third. I will make customers go get me cash. I don't have time to fool with these crooks!

Worst customer service ever in banking at the beach grove Indiana location, always trying to deny me service instead of help me, bad attitudes.

Worst customer service I’ve ever experienced. Every person I spoke didn’t listen or help and one rep hung up on me. Closing my acc

Terrible bank. Opened my account online with zero issues. Days later they shut me out and want me to walk into a branch to verify my identity. This wholly defeats the purpose and convenience of opening online. From reading other reviews, I see I am not the only person they've done this to. Puts such a bad taste in my mouth that I'll take my business elsewhere.