GO2bank Checking Accounts

I wish I could give less then 1 star rating. They downgraded my overdraft protection without telling me and when I called they said I didn't have eligible direct deposits. My deposits never changed. I had them ok and thy said there's nothing they can do. Worst company I ever had to deal with.

Literally this bank is a scam. I received a card, didn’t apply for it I didn’t even know they existed but yet, “I did because they have all of my information”. I used it anyway. ? I had a $67 account balance and it disappeared. And they have no explanation and can’t help me. So now I’m unable to close my account that I never opened and I’m being charged $5 a month AND lost my $67.

My wife deposited $4,000 into my account through Zelle. When I tried to spend the money buying 3 iPhones, my account was locked due to fraud. I sent them my ID, and they claimed it was fake or forged. They permanently locked my account. I have spoken to about 10 Philippino's and get no where. They tell me to contact my bank to get my money back. Chase bank is trying to get my money back, but they really can't do much, because the money was sent through Zelle. Go2bank stole $4,000 and will not give it back.

I just bought this card and first it would not activate. Then after waiting all day at work it finally “activated”. Showed me my initial deposit. Then I tried to use it to pay a bill and it declined. So I called customer service to ask why and she said it was because they needed more information about my identity. I also must point out that when I called once in the morning and once in the evening I got the same woman. Which when talking about a big company, almost never happens. She told me to send an email of my ID front and back for additional verification. So I did. To be honest at this point I just want my money back. If the card doesn’t process atleast one transaction for me by monday I am going to sue.