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A local, honest insurance branch that gave me a great quote on my personal insurance and gave stellar education on my requirements in the process. My only complaint is that, this bank being so popular for good reason, the wait times are considerable. They might benefit from some expansion, as the demand is definitely there.
I really enjoy working with Greylock, I have been with them for about 8 years now. I can always count on having good customer service when I go there. I once had an instance where someone tried to commit fraud with my credit card account and Greylock took care of the problem and alerted me right away. It gave me great piece of mind to know that they are on top of things like that. My only downfall to Greylock is that they are mainly located in and around Pittsfield, MA. When I went away to college, I had difficulty because there were no locations near me.…show more
I opened first a savings account with Greylock Federal Credit Union when I was 8 years old. As I got into high school I decided to open a checking account and have continued to have an excellent experience. I once over drafted my checking account and my savings account covered the overdraft. I was technically supposed to be charged an overdraft fee but the next time I came into the bank, the teller cleared the charge since it was my first time it happened. The set up of the account was really easy, you receive a very durable debit card and it came very fast. I would highly recommend getting a checking account since it is very easy to set up and manage. Greylock also offers online banking where you can easily transfer money between accounts.…show more
I have only had excellent customer service at Greylock. I had an issue where I overdrew some funds, and they worked with me to reduce the penalties. They have convenient locations around the area. Their website is also useful for online bill pay and sending out checks as I hate to write them myself.