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You be the judge. Around mid day November 1st, I went into the mobile app and found that I had funds from my jobs direct deposit. So I went I made a few transactions ( three to be exact) . That same day I'm being charged with three over drafts fees just because of the order they registered the transactions. I called customer service and I'm told that the deposit was actually approved at 4pm and even though I saw it at around 12pm that didn't mean it was available. They say it was posted as a "courtesy" but it was not available.
They'll do anything and say anything to rub you off your money. If you're considering this credit union don't , run for your money!!!!!…show more
Not thrilled, at all, moving my money out of this c.u. this week. Can't use debit card for large purchases. Never been questioned by a bank, ever, about the source of my money and how I'm spending MY money.
McCoy Federal Credit Union is an excellent credit union. I have been banking with them for over 20 years. I have a checking, savings, and car loan through them. I have also opened savings accounts for my two sons with them. I have never had an issue with customer service, and even though on Fridays when the lines are long, every representative is always friendly and accommodating. When I applied for my car loan through them, the process was user friendly, simple, and quick. I would recommend McCoy to anyone!…show more
I have banked with McCoy for a number of years now. They have my checking account and my savings account. When I got hacked into from fraud that stemmed from Ebay, it was McCoy who worked it out and fixed the problem 100%. They are great however, I do not give it five stars for two reasons. The first is that I tried to get a car financed through them and found them to be as tough as a regular bank. The second is that there are very few branches and really none in the works. I live near one but there is not one by my work. Nor do they have their own ATMs. Not the biggest issue, I just look for Publix. The tellers are very nice when I visit.…show more
McCoy Federal Credit Union has been a pleasure to bank with since I opened an account three months ago. My personal banker helped me set up an account and made sure that I had all the options that I needed. I use my account mainly for checking and savings and it was a pleasure to find out that I was not going to have to deal with monthly fees or being charged for making withdrawals.
The savings and checking accounts are really easy to manage and I have not had any issues at all. Compared to other banks, McCoy is at the top of my banking experiences.…show more
I used to have horrible experiences with banks, they would charge me random fee's for nothing. Then I would have to get on the phone and call them, sometimes waiting on hold for up to and over a hour. Just to speak to a real person! Then there were the overdraft fees, and let's not forget the fees to use your debit card, monthly maintenance fees, it just never ends.
I finally had enough of the big banks and a friend recommended McCoy Credit Union to me, initially I didn't know what to expect. But I joined and it's been smooth sailing ever since. I've been a faithful member for over 3 years now, and I can't believe it took me so long to join. I'll never go back to the old banks, and McCoy Credit Union is one of the best credit unions around. They really take care of you like your a human being and not just another number on a paper. I highly recommend them!…show more
I have been a member a McCoy Federal Credit Union for over 3 years. I currently have a savings and checking account with them. Their customer service is great. I remember that my debit card was compromised and money was taken out of my account. I gave them a call and customer service immediately refunded my money, suspended my card, and placed a new card order for me. I was amazed on how fast and courteous the customer service rep was. They have good service, multiple locations in the Orlando area, and no fees. I also like the fact that if you are in good standing with them they allow you a $650 overdraft privilege with a fee of $30. If you use this privilege, you must have a positive balance within 30 days of the overdraft. Basically it’s a $650 loan for $30, in case of emergency. Like I said earlier, been with them for 3 years and never had a problem. I recommend this bank to anyone.…show more